Customer Ratings & Reviews

Kent Filkins did a excellent job setting up my computer. He was very nice and very professional. Dale Flannery

Chad was respectful of me and my space, knowledgeable, things seemed to go uneventfullly. He didn't put me down for my lack of techie capabilities--much appreciated.

Brandon did a great job setting up my printer. He answered any questioned I had. He made sure I knew exactly how to do all the functions. He is a very polite young man.

Fred from Geek Squad came out to hook up my son’s gaming desktop the day after Christmas. He did an excellent job and was very friendly & knowledgeable about the computer. Would highly recommend.

Geek squad representative set up and transferred programs to my new computer. He was knowledgeable and very professional. Happy that I have Geek squad as a backup. M

The geek squad showed up right on time and had me set-up and ready to use my new laptop in no time. He walked me through getting started and made sure to answer all my questions before leaving!!!!

Edward was awesome! He got me up and running in no time. He ensured before he left that everything was loaded onto my computer and that it worked correctly

The Geek Squad member that came to my home to do the set up and data transfer was terrific. He was very nice, on time, and very professional, friendly too.

Greg was very knowledgeable and extremely helpful to me in recommending a computer to fit my needs. He came to the house and set up my new computer and showed me how to use some new features.

Unfortunately, this service took three trips. First trip we thought that tech would transfer data from old to new device and set up. Tech said the transfer should happen in store and then set up. So, we took it to the store and he came back about 10 days later to set it up. Unfortunately the tech at the store did not put the power cord in the box , so he could not complete set up. He had to go back to the store and come back 2 days later. A hundred mile round trip for him and us each time. The tech was very good and very patient and made sure everything was working. He did go above and beyond in a frustrating situation for everyone.

The Geek Squad tech who switched out my PC for the Mac and transferred all data, was the best. He was patient with this senior citizen tech dummy and very pleasant. Answered all questions I had at the time.

The GEEK Squad Tech was fabulous. What a great job in doing the setup of my new computer. He made sure I knew how to use my new computer and that my printer worked.

Jorge is the "best". He always explains what he is doing and the reasons for what ever happened. He's patient and willing to listen and help out with any concerns.

I normally setup equipment for my relatives but with Covid it was not possible to travel. My aunt urgently needed a new PC for working at home so I had to trust someone local to setup the new PC. The person from Geek Squad was great. He was very Covid aware and considerate due to my aunt being 80+ and in the high risk group. He fully setup the new PC (software, Internet and her printer), showed her everything worked and verified she could get to all her bookmarks for email and work. He even provided his cell phone number in case she had issues. I would definitely use Geek Squad again.

I find that the Geek Squad is always very helpful, knowledgeable and very patient especially when it comes to senior citizens. They always find a solution to your problem and are always polite.

The agent Shawn set up my computer and printer perfectly. He was very professional and did an excellent job. He truly is an asset to Best Buy.

Quickly and efficiently installed and networked our new laptop. Great personality and communicator. Entire process was efficient and timely.

Tech showed up as scheduled and set everything up neatly and efficiently. Took the time to explain different functions of the new system and made sure I got it before leaving. Well worth the money spent.

The tech who came by who’s name was David was outstanding his knowledge of doing my TV mounting and adding my devices was great would recommend this service to everyone

Technician came in the time window provided and phoned when he was on the way. Service was professional and done in an efficient manner. Always have good experience with Geek Squad personnel.