Customer Ratings & Reviews

Tommy corrected my computers Inability to send a print message to my printer. In addition, he corrected issues that I didn’t know I had. Thanks again Tommy.

Set up new laptop to mirror my old one. No learning curve whatsoever. Highly recommend this service for any senior uncomfortable doing transfer and set up yourself

Brian and Michael teamed up to transfer the contents of my old iPad mini to my new gen 8 iPad. Everything functions perfectly. Thank you, guys!

The best money I spent in a long time. Very knowledgeable and helpful. He explained everything and I was able to comprehend everything

geek squad did a great job hooking up my new computer and transferring all my stuff from my old computer. I'm not computer savvy so it was well worth it

Geek Squad at home was a big help for me, he installed my printer. He gave instructions, so that, I can use it.

The setup went quickly and efficiently. I had plenty of time to ask questions and gave the agent time to show me several items and answer my questions in a complete fashion.

He answered all my questions, no matter how insignificant they may have been. He stayed with me through transfer and setup. He was very professional and personable. Thanks John Pierce

Geek squad did a great job and was very thorough. It took three hours and she was very patient and knowledgeable. Taught me a lot as she did the install.

he did set up everything and did what i asked like transferring everything from my desktop to the new laptop and the even put everything on a flash drive in case i had any problems

They removed a lot of old content, provided and installed webroot and made recommendations regarding how to proceed. Technician was well informed and very nice. My only complaint was that the earliest appointment I could get on site was two weeks away.

In house service is awesome. Telephone service not so much. I ended up fixing the problem myself without having to physically go to store

Thank you Guys for taking care of my computer and clearing it off and cleaning it up so we can give it to our Grandaughter. You are always there for us and quick and efficient 100+% Thanks again !

The agent explained what he had to do. When the set-up was complete, I was given a lesson on how to use my new computer. This why I wanted to use the Geek Squad.

Having the geek squad available to set up items you purchase is the best investment we made. They get it installed and set up quickly and walk you step by step on how to use

Supposed to come & setup phone, tablet, computer & maybe TV to all be connected & WORKING. Wait 3weeks for appt. Problems with Verizon. Tech arrived, did computer ONLY. TOLD WHEN PURCHASED ALL BE UP & WORKING. Paid $199 for this. Computer man did get Microsoft on computer. Told me tablets NOT compatible and Office not work. Only Apple would. Asked try. Lo & behold, did work. Far as went. Told be $49.99 for each service! NOT WHAT TOLD BY BESTBUY PERSON. HAVE SEPARATE PERSON DO PHONE, TABLET & Tv! Be $49.99 EACH! $150 MORE. EXTREMELY DISAPPOINTING. MAIN PURPOSE I PURCHASED. AM DISABLED. SELDOM ABLE DRIVE. NEEDED HOME SERVICE. WAS MISLEAD.

Took large computers in shop for data transfer after geek squad tech showed us how to use new iPad and suggested in shop data transfer for our computers

My Geek Squad service was nothing less than amazing. The gentleman that came out went above and beyond to make sure everything was setup properly.

My agent was safety - minded and wore all protective equipment. He was courteous and extremely knowledgable.

Installer did a good job. Someone ordered the wrong part had to wait a couple of days for the right part to come in then had to wait another couple of days for installer to come back.