Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content

    Device Setup

    SKU:
    6932408
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 2985 reviews

    Rating Filter

    Pros mentioned filter

    Cons mentioned filter

    94%
    would recommend
    to a friend

    Customers are saying

    Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 26 Showing 501-520 of 2,985 reviews
    • Pros mentioned:
      Ease of use

      Leo was awesome

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Leo did as I asked so quickly making my alexa work properly and also with my computer. Very knowledgable. Will ask for him when I get my new computer.

      I would recommend this to a friend
    • Pros mentioned:
      Efficiency

      Periodic review and maintenance of pc

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent has provided excellent service for several years. Maintenance of my computer removing unnecessary background activity.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Geek Squad set up my computer

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent set up my computer and also helped me download data from my old laptop.he explained everything really well. A++

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Made sure I knew how to use my new I-Mac

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Made sure I knew how to use my new I-Mac before he left. Very knowledgeable on everything. I definitely would use him again. Doreene Berning

      I would recommend this to a friend
    • Pros mentioned:
      Knowledge

      Very patient and answered all my questions

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent answered my questions and explained many definitions which I needed to know. Very knowledgeable. Set up my laptop with what I needed.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      My email and monitor problems solved

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I was having problems with MS 10 and Geek Squad was patient with my questions and adept at resolving several issues to my complete satisfaction.

      I would recommend this to a friend
    • Pros mentioned:
      Data transfer

      Geek Squad set up my new computer at home.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent transferred all my date from my old Apple I Mac to the new one. I could not have done this myself! Work every penny.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Solved my issues

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I have had several issues with my desk top computer and the agent was very patient in explaining to me so I would fully understand

      I would recommend this to a friend
    • Pros mentioned:
      Data transfer

      Installed my Lenovo PC

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent transferred all my info from my old Lenovo PC to my new one and see it up for me. Happy with the results

      I would recommend this to a friend

    • Good job by Agent Six.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent was on time. Very professional and helpful with all my questions. Set up our new computer and hooked up all the devices for us.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      GEEK SQUAD SET UP NEW COMPUTER!!

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      YOUNG MEN SET UP NEW COMPUTER QUICKLY AND EFFICIENTLY SO I COULD JUST TURN IT ON AND START USING IT!! WHAT A BLESSING!!

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Simple, easy & professional.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Service and set up was fast and easy. Service professional didn’t rush thru explanations and provided simple and easy to understand instructions? Very happy with experience!

      I would recommend this to a friend
    • Pros mentioned:
      Knowledge

      Scott Dicks from Geek Squad is great!

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Scott Dicks did a fantastic job. Very knowledgeable and professional. I will be asking him for him whenever I need help from Geek Squad.

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Don

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The device set up was great everything went just as planned thank you Best Buy everything seems to go smooth every time I use a guys

      I would recommend this to a friend
    • Pros mentioned:
      Data transfer

      Great agent

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      After I decided to get new computer, he came back out and put it together for me, transferred my information and made sure it was the way I wanted it. Super job.

      I would recommend this to a friend
    • Pros mentioned:
      Knowledge

      In Home Technical Support

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very pleased with the In-Home service received from Gregg, your Geek Squad technical expert. Very helpful and knowledgeable.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Geek Squad set up my All-In-Computer

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Everything went fine. The young man was polite, articulate, and explained everything in a simple manner that I cold understand.

      I would recommend this to a friend
    • Pros mentioned:
      Knowledge

      Good Guys

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Logan, the technician that came to our home is an excellent technician - very knowledgeable and a pleasure to have in one's home.

      I would recommend this to a friend
    • Cons mentioned:
      Printer compatibility

      did all the fixes I asked

      |
      |
      Posted . Owned for 3 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Got all the repairs and readjustments done and quickly sorted out installing Word update and frozen printer, plus advice on a new desktop from Best Buy

      I would recommend this to a friend
    • Pros mentioned:
      Data transfer

      Excellent service

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geek Squad representative was on time and completed the computer setup and transfer of data from old computer to new very efficiently.

      I would recommend this to a friend
    Page 26, Showing 501-520 of 2,985 reviews
    Sponsored

    People also viewed