Customer Ratings & Reviews

The agent set up my new PC tower, monitor & battery back-up. He was very efficient, courteous & he answered all my questions.

The rep transferred all of my data to my new laptop fo no. He was very knowledgeable and gave me some good advice and hints.

Bryson the Geek Squad agent has helped me two times navigate the installation of my Apple computers. He is excellent and Geek Squad ought to do all it can do to keep this young man.

The Geek Squad folks hooked everything up in a timely manner and correctly. The laptop now coordinates with everything it should Thank you.

Kevin was very knowledgeable regarding both our new computers, and was very helpful in explaining everything in an easily understood manner. Good job, Kevin!!

They were all very friendly and knowledgeable I have some set up to compete iwill call them when we get out the mess we are in they did a great job

The gentleman who came to our house to set up my new computer was professional and personable. He explained each thing he did and then recommended I take my old computer into the store to have the data downloaded to my external drive as the data was loading too slow computer to computer. The problem I have had is that the store will not do a curbside pickup of my old computer and external drive during the pandemic surge as they only do curbside for new computers. I have not been able to pick up my computer for 3 weeks and they will not even consider a curbside pick up even though I am 72. Best Buy Geek Squad has been very good at repairing and setting up computers for me but, this rule not to due curbside pickup for any repair during the pandemic is irresponsible.

A tech came out to set up my new computer, everything was done well from my old computer to new that I wanted. Nice job

The Geek Squad agent was outstanding. He efficiently installed a new computer and router and connected everything to my other technology. Great job!

Matthew was my geek. He did an excellent job hooking up my computer to the printer and getting everything running. I would recommend him to everyone

Agent installed new desk top pc. Excellent service. Technician was very patient and helpful. Would recommend him to everyone

Set up two computers quickly and efficiently. Transfered all data and programs as well as suggesting improvements and additions.

Because I am challenged with all the new technology, I always call the Geek Squad and have never been disappointed. The agent did a great job setting up my new computer.

Had a problem with original printer purchase. With replacement printer we decided to go with in house set up. Got appointment quickly and very pleasant workers did a good job.

I am amazed at my Geek guy Matt. He set up my new computer and printer pretty fast and explaining things to me as he works. He gave me a rundown on using my printer.

Rogelio did a super job of explaining to me what was going on which is important as I am not literate in this area.

The agent set-up my new MAC and moved all the data from my old MAC. He did such a good job that using my new MAC is seamless.

The agent set up all devices: laptop, docking station, dvd player, monitor and external hard drive. Also installed my email

He was very willing to accomodate our availability and arrived exactly when he said he would. He also spent a lot of time carefully installing the printer and teaching us how to use it.

My last purchase was a wireless mouse. Works very well with my new laptop. So much easier to use than the wired one.