Customer Ratings & Reviews

The agent was very respectful and able to correct the Issues I was experiencing. It was a good experience to use the Geek squad!

The agent set up my computer, explained features, and answered questions. He also said, to callback if there were additional concerns

Since I purchased my new MAC 27 inch Desktop, I've had problem after problem. The settings keep switching on their own and the devices are not working together. In the month since I've had the MAC, I've had 3 or 4 problems already. So I was very happy that the Geek Squad came to my home the day I called instead of making me wait a week or two. Both Geek Squad members were extremely kind, personable, knowledgeable. Apparently they fixed the problem because I haven't had any problems since then. (Knock on Wood)

Service tech was wonderful...got new AIO hooked up in no time...was very helpful and patient with my husband and I..

I am very pleased with the set up and the quick response of my specialist, Brian. He is very helpful in showing me things about my new computer and printer.

The agent hooked up my firestick and set it up so I, an elderly lady, could understand how to use it. He was great.

Richard was superb in his evaluation of my home theater system, and because of my Smart TV not handling some of the programming was not able to be viewed because of slow internet speed. He suggested we upgrade from 20 megs to 40 or 60, and we actually went for the 60 megs, which is the fastest available in Pinal County. Now everything works like a charm, however, because, the Prime viewing not being supported by our older smart tv, we solved it by getting a fire stick from Best Buy and Richard installed it, and now Oh boy, Oh boy, Oh boy!!!!!!!

The agents were great and got everything working fine. They were very patient with me as I learned what I had to do.

The Geek Tech was great, knowledgeable and skilled. Explained key elements of what he was doing and very professional.

Set up my laptop and printer. Both techs were excellent. Professional and informative. Explained everything!

I love my new computer and want to thank Geek Squad for coming to the house and do some final tweaks works great now. Thank You Matthew you did a great job.

The Geek Squad installed a camera for my desktop computer. They arrived on time, were very efficient, and it works fine.

The agent set up my computer, transferred data from the old hard-drive to the new computer, and connected the printer

Agent was prompt and efficient. Transferred all data from old PC to new one ~ even surprised me with what he could transfer!

The technician was very helpful and knowledgeable. He was also very patient with me. He explained everything he was doing; he listened to me and answered all my questions.

Had geek squad come out and set up our purchases. Very helpful and knowledgeable team. Everything was ready to be used when the appointment was over.

The Geek Squad did a great job in setting up my new computer. All flies and programs were transferred withoufailure.

I had a very nice tech. He was able to connect my printer and showed me things with my laptop I didn’t know.

Geek squad technician showed up on time, and ready to work... was very professional and very helpful. Would recommend him and use of Geek squad with no hesitation.

Jason Finnimore IS amazing!!! Our computer was in place and he made sure everything was moved from old computer and working properly before he left. APPLE somehow changed our password in the middle of the set-up (in a flash!) and he took the time to contact Apple and work thru a CRAZY (Repeat and Repeat!) process. We're old AND NOT so computer savvy. Jason was very patient and respectful with us. He is a GREAT asset to your team! Thanks for sending him!