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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 7 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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Pros mentioned filter

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,985 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Please with the service and effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a marvelous and thorough job and helped a less savy tech senior get the system up and running easily.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent did a great job with setup of my new computer, monitor and printer. Definitely recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    New IMAC installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new IMAC and transferred data. Glenn was great and he was knowledgeable and did a super job.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was awesome! He got us all set up in record time. He was professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad installed my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member arrived on time and set up my new HP desktop quickly. Very pleased with setup and my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Computer all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer and want to thank Geek Squad for coming to the house and do some final tweaks works great now. Thank You Matthew you did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent, helpful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad come out and set up our purchases. Very helpful and knowledgeable team. Everything was ready to be used when the appointment was over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    installed our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Jacob in setting up our computer as we are very non-tech and he explained all very well. We use Geek Squad often for tech issues and appliances. Have recommended them to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Hooked up computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as other review. computer and printer was set up Josh from Geek squad. He did a great job. Will ask for him in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my device setup was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mount went very smoothly. I got my tv mount just where and how I wanted. the guys followed my instructions to the "t". Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben Meyer of the Geek Squad was helpful in setting everything up. He's very knowledgable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lazaro from geek squad is a blessing a great technician and a wonderful person. fast set up-safe-really knows his job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Service was excellent and attentive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad assisted me in what I needed at the store and transferred all the data on to my new computer. Everyone seemed very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician showed up on time, and ready to work... was very professional and very helpful. Would recommend him and use of Geek squad with no hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Technician very helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful and knowledgeable. He was also very patient with me. He explained everything he was doing; he listened to me and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Set up by Geek Squad was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person who came, Martin B, was very knowledgeable and patient with older user. A perfect gentleman who explained every question that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaytee installed my receiver and showed me exactly how to use the many features. He was very thorough and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set-up New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual that came out and went over our new computer set-up was very patient and walk thru things with us.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up and transferred All data to new computer. Forgot to check the printer hook up so had to call for help after agent left.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, we had Adam, he rocks! GreT knowledge, professional, courteous, on time efficient and just plain great to work with!

    I would recommend this to a friend
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