Customer Ratings & Reviews

The support members that came to our home were very knowledgeable and professional. We were very satisfied with their work.

The service agent was very thorough & made sure that I was comfortable with my new computer. He was very pleasant & knowledgeable.

This agent set up my new computer and transfer all my files. Demonstrate to me how to retrieve them when needed.

The Geek Squad agent was polite but antsy. He was unfamiliar with the program and said it was new and that he would have to study it. I felt like I was taking up his very valuable time and was uncomfortable asking questions. At one point he took out his wallet and a five dollar bill which he placed in the wallet. I had already prepared a tip for him but felt like this was a hint to me and made me uncomfortable. I have used the Geek Squad at Best Buy for many years and have been very pleased with their excellent service and I will use their at home service again but will request a different agent.

The teck person did a yeoman effort to fix my problems. When the problem took a difficult zig she zagged and found a fix. She was great.

The technician arrived on time and quickly moved our old TV to its new location and installed the new one. I had some questions, which he answered.

The Geek Sqaud is very helpfull on the visit for my setup. I would highly recommend the Geek Squad.

Geek did everything I wanted. Got everything done that I wanted in about two hours. Very friendly.

Your agent could not possibly have been more courteous and helpful. He did not leave until everything was fully functional. Thanks!

Our Geek Squad agent set up and transferred all my data to my new computer without any issues. I wouldn't have anyone else!

Geek Squad came to my house and set-up everything; they were very knowledgeable and confident.

It was wonderful to have such knowledgeable young men willing to make sure that I was completely satisfied with their service.

The agent set up my computer and explained everything to me. I was very happy with the outcome.

It is a good feeling to have my computer set up and running in such a proper manner. Friends helping always leaves some kind of problem.

I was very impressed with the technician. He had everything working in a short period of time. Explained it all. Very appreciative.

The Geek Squad representative was very professional and helpful/ He went above and beyond to help me understand my equipment and network.

Sing was on time, extremely knowledgeable and showed patience. His excellent personal demeanor makes him an ideal rep for the Geek Squad.

Set up computer. Went through whole system looking for bugs and or problems.great job. Thank you.

Geek squad transferred my old data onto my new computer. They then set up all functions in my home. Everything works great!

The agent was very professional and quickly fixed my issue .. he also showed me how to navigate easier