Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,985 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The teck person did a yeoman effort to fix my problems. When the problem took a difficult zig she zagged and found a fix. She was great.
I would recommend this to a friend
Pros mentioned:
Data transfer
Rated 5 out of 5 stars
Never a fear with Geek Squad!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad transferred my old data onto my new computer. They then set up all functions in my home. Everything works great!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek Squid installed my new computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took my some time to get use to doing without all those wires & how quick it is - Totally love it
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
GREAT1
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very impressed with the technician. He had everything working in a short period of time. Explained it all. Very appreciative.
I would recommend this to a friend
Rated 4 out of 5 stars
Good, but fixes did not last.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Part of this call was pretty easy since I had the modem and router working. Tech did improve installation and spent some time on settings. I will gladly pay for more expertise since the newest generation of Netgear routers are very complex.
We also worked to get the HP Pro printer working. After initial success performing AirPrint from multiple devices, we declared victory too soon since the setup did not survive a power down.
Now my real frustration began. I need a followup call and am even willing to pay more for the permanent solution. This time I want the steps he took documented. What do I have to do to get him out here? Have been to the store twice to leave messages, no call back.
No, I would not recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Fixed hue lights w alexa
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
He fixed my Alexa and hue lights that would not communicate right. See up more hue lights.
I would recommend this to a friend
Pros mentioned:
Data transfer
Rated 5 out of 5 stars
setup new IMac
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was very good setting up the iMac and transfer data from my old computer into the new iMac.
very profesional.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek Squad is the greatest.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad came to my house and set-up everything; they were very knowledgeable and confident.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
awesome agent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
He was very friendly and helpful. I was worried about changing computers, but he made it very easy.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Happy Happy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good feeling to have my computer set up and running in such a proper manner. Friends helping always leaves some kind of problem.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents helped set up my printer to my computer and also put in new ink in my printer.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Help
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad representative was very professional and helpful/ He went above and beyond to help me understand my equipment and network.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
What a pro!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sing was on time, extremely knowledgeable and showed patience. His excellent personal demeanor makes him an ideal rep for the Geek Squad.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Job well done
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician arrived on time and quickly moved our old TV to its new location and installed the new one. I had some questions, which he answered.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
geek squad set up and install my printer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thomas did a great job, he takes pride in his work and makes sure i understood how to use my printer.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Setup
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech did a fine job of doing the set up of the laptop and printer. Very courteous.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
knowledgeable tech
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech installed and trained my wife and I on all aspects of the new computer
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Tower work
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Geek Squad tech, Devon, was fantastic. He really went the extra mile to get a tower cleaned off and ready for donation to a family.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Tech service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with Geek service. They provided lots of time to set-up and transfer data to both new desk top and laptop. Very professional.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Great installation
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent installed my hp Pavilion desktop computer and it has been working very well.