Customer Ratings & Reviews

The Geek Tech knew his stuff and was very efficient and explaining some things I had about the iMac,

Very pleased with Geek service. They provided lots of time to set-up and transfer data to both new desk top and laptop. Very professional.

The agent connected my roku in a timely manner. He was very efficient and explained everything clearly.

My Geek Squad tech, Devon, was fantastic. He really went the extra mile to get a tower cleaned off and ready for donation to a family.

Our Geek Squad guy transferred our hard drive to the new computer. He was able to answer all our questions quickly, se we believe he knew his stuff.

Agent was very good setting up the iMac and transfer data from my old computer into the new iMac. very profesional.

Alex did a great job getting things hooked up and explained how everything worked. Very pleased with service.

Part of this call was pretty easy since I had the modem and router working. Tech did improve installation and spent some time on settings. I will gladly pay for more expertise since the newest generation of Netgear routers are very complex. We also worked to get the HP Pro printer working. After initial success performing AirPrint from multiple devices, we declared victory too soon since the setup did not survive a power down. Now my real frustration began. I need a followup call and am even willing to pay more for the permanent solution. This time I want the steps he took documented. What do I have to do to get him out here? Have been to the store twice to leave messages, no call back.

Brian set up my new Macbook Air, walked me thru numerous systems, and answered all questions clearly.

In-home setup of my new laptop computer was the easiest and most helpful approach for me. Thank you!

The Agent set up my computer and printer and made sure everything was working fine before leaving.

It took my some time to get use to doing without all those wires & how quick it is - Totally love it

My agent help me set up and program my i pads and gave a clean up on my computer excellent job

Tech installed and trained my wife and I on all aspects of the new computer

He was very friendly and helpful. I was worried about changing computers, but he made it very easy.

Recovered all data from a machine that wouldn't turn on and installed into the new computer. Excellent work and congenial person.

We are baby boomers and very nervous about turning in our 2 dinosaurs for a mac. Leandro made it look easy and we are very pleased with our new mac

Thomas did a great job, he takes pride in his work and makes sure i understood how to use my printer.

We would give more stars if we could. Geoff arrived on time, took his time installing everything and explained everything while he did. Excellent!

The printer was installed professionally and quickly. The technician did a superb job in answering our questions as well.