Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,985 reviews
Rated 5 out of 5 stars
Got tv all set up explained procedures. Just from
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
He explained what he was doing and showed me how to do it. Im not very technically inclined. I would prefer not to get points for my opinion please. I dont give it for points but to let others know how good,knowledgeable and polite you are. Everyone at best buy has always been helpful to me. Please dont give me points for this. Its just the truth. You guys know what uou're doing and are great! Crystal
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek Squad Home Visit
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent took the time to assist me with my questions and concerns. He was very helpful.
I would recommend this to a friend
Pros mentioned:
Data transfer
Rated 5 out of 5 stars
Geek Squad was great. hooked me up with everything
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Anthony took the time to show me all the things I can do with this new computer. He took all my old stuff and transferred it to my new computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Should have done this in the past
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the first time I have ever utilized the services of Geek Squad since relocating to MN. It was a luxury to have the m come to my home and set up my new laptop in my home. I learned lots of little pointers and tips and it was much more effective than struggling with the task at home and having to call to get assistance. I would definitely do it again if the products were new to me.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad help in my computer set up was terrific
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad man did a great job of setting up my new computer and transferring over programmes I wanted from my old computer. He was very helpful in answering all the questions I had for him and very patient with an 80 year old who does not know a lot about computers. Would recommend Geek Squad for any seniors. This is the second time one of them has been to my home and been so patient with me and made sure I understood the answers to my questions before he left.
I would recommend this to a friend
Rated 5 out of 5 stars
a good geek !!!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Scott S. was professional, proficient, explained patiently and kindly, nice person.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed our Norton 360 anti virus.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Justin, the Geek Squad associated did a fantastic job. He was very personable and professional.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Great service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did a great job setting up our new system in house. Very knowledgeable and kept us updated as process was being done.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Setup
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought a new router to help us get faster internet service. Double Agent Daren Tremblay has helped us with our iPhone, TV and computers several times. When we needed to install the new router, we called and asked for Daren to pick a good router for us and to come set it up. Daren is punctual, professional, and extremely knowledgeable. Daren quickly knew just what to do and completed the mission in record time. Daren usually answers lots of questions for us. If I needed another product installed, I would call Daren.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek squad set up my printer to all of my tablets
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very knowledgeable and professional and set up my printer to all of my tablets quickly
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad setup my computer in no time at all.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mark setup my computer quickly and efficiently.
He was extremely friendly, knowledgable, and patient.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Amazon fire is ready
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed the amazon fire sticks.on time great service and easy to work with.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Geek Squad installed my PC
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad (Mario) was very efficient and hooked my monitor,
CPU to cable & printer. Well worth it!!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Michael was on time, set up everything in quickly
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad always dies everything so well. It is set up at the customer's level so the product is a joy to use.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Bryan was quick and thorough.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bryan set up my computer and printer and had me ready to use them in a reasonable amount of time. I’m
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Computer service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just moved in to my home,my computer was upside down! The service tech came to my house and I was up an running in no time
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not a computer person and when I called them they explained it to me very simply so I understood
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Kupuna Help
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Sanda deleted/hid a Spanish Facebook account created in iPhone and got synched Into my old computer to my new Lenovo desktop! 2) Removed not used icons that came with Lenovo 3) Connected used printer to desktop computer 4) answered lots of questions and 5) half an hour later, I turned on computer and things didn’t seem to work, I called Sanda and he came back to help me out! Real kupuna helper! Thank you Sanda!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
clarence did an excellent job setting up
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clarence did an excellent job setting up the computer and answering any questions that I had. He phoned to let me know when he would be here.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Anthony was excellent and explained everything he did. I paid extra to have him come to my home and it was well worth it.