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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,985 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for our daughter who was starting online school. It is awesome! She loves it and has found it really use to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bryan was quick and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan set up my computer and printer and had me ready to use them in a reasonable amount of time. I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth setup of my printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was friendly and professional. Helped me become familiar with the new printer. Thanks a bunch!!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    things went very smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was efficient, kept me informed and answered all my questions. Plus gave me a quick walk through on Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer person and when I called them they explained it to me very simply so I understood

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The Geek Squad person did a fabulous job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy we used the Geek Squad - wonderful job - came on time, very efficient - setup was great. Would definitely do this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer has features that I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer that was compact, easy to use and did not jam paper like my previous one. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service, took about 15 minutes to set up computer and printer and also answered a question about the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have done this in the past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever utilized the services of Geek Squad since relocating to MN. It was a luxury to have the m come to my home and set up my new laptop in my home. I learned lots of little pointers and tips and it was much more effective than struggling with the task at home and having to call to get assistance. I would definitely do it again if the products were new to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Geek squad efficiently set up printer, went over instructions, assured functionality, and on time, as scheduled

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon fire is ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the amazon fire sticks.on time great service and easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo was great at setting up my computer. He was very knowledgeable and I really loved how he neatly organized all the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Kupuna Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sanda deleted/hid a Spanish Facebook account created in iPhone and got synched Into my old computer to my new Lenovo desktop! 2) Removed not used icons that came with Lenovo 3) Connected used printer to desktop computer 4) answered lots of questions and 5) half an hour later, I turned on computer and things didn’t seem to work, I called Sanda and he came back to help me out! Real kupuna helper! Thank you Sanda!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Lance was very, very helpful and informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lance helped me understand the computer set up. He volunteered additional information that I was not aware of but glad to know.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Help with new coputor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member was very efficient in getting my new computer up and running. Installed some new software for me also.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer and new laptop sets up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of transferring my old info to new laptop and setup of new equipment

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad made the experience great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent walked me though the set up of my HP laptop and was extremely patient with my lack of knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    he was great, very fast and explained things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all items were set up in an orderly fashion, explained things to me, was extremely pleased with him

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip showed up right on time, was able to correct issues with my old computer, transfer data and set up my new one efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Installing products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were both very good I'd had multiple installations on multiple vehicles can't recommend them highly enough

    I would recommend this to a friend