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    Device Setup

    SKU:
    6932408
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 2985 reviews

    Rating Filter

    Pros mentioned filter

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    94%
    would recommend
    to a friend

    Customers are saying

    Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 37 Showing 721-740 of 2,985 reviews

    • Excellent, all representatives, start to finish!

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      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Replacement Apple computer for one used for 12 years, same size and design. Very impressed with service from sales and in-home setup to the resolution of uncertainties regarding some aspects of transfer of information from older computer to new one. All done politely, with comprehension and speed of resolution, completed in one session, via phone and on-line, following in-home instillation. Well done and appreciated. Thank You all, especially Shawn, Amanda and Sid!

      I would recommend this to a friend
    • Pros mentioned:
      Knowledge

      In-home Desktop setup

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Excellent in- home service and extremely knowledgeable in setting up new desktop.

      I would recommend this to a friend
    • Pros mentioned:
      Efficiency

      Review

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very convenient and efficient. It is also delicate, however it gets the job done

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      pleased with set up

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      was able to use the laptop right away. old pc was in tough shape but geek squad was able to overcome problems to get me up and running

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Peter from Geek Squad helped with computer quickly

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Peter from Geek Squad helped me with programs, etc., with my desk top computer and he was very helpful, and friendly.

      I would recommend this to a friend

    • old man dum. on computers

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      was having issues with my computer and internet I thought but was just me being (old) and not computer savey the geek guy really knew what was going on and fixed it in no time mostly (me}. he was smart and really knew what was happing . Thanks Geeks

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Geek Squad set up my computer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad set up my new computer and transferred all my files. Did a great job

      No, I would not recommend this to a friend

    • Smooth setup of my printer

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      Posted . Owned for 2 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The geek squad guy was friendly and professional. Helped me become familiar with the new printer. Thanks a bunch!!

      I would recommend this to a friend
    • Pros mentioned:
      Data transfer

      Data transfer and new laptop sets up

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek squad did an excellent job of transferring my old info to new laptop and setup of new equipment

      I would recommend this to a friend
    • Pros mentioned:
      Efficiency

      things went very smoothly

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      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent was efficient, kept me informed and answered all my questions. Plus gave me a quick walk through on Windows 10.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Great support

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I am disabled and depended on the Geek Squad to get me up and going on a new computer. I could not have asked for a more positive experience.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Above and Beyond

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Set up of new computer was totally smooth. Integration into household network was seamless.

      I would recommend this to a friend
    • Pros mentioned:
      Efficiency

      Excellent service

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Would recommend geek squad for every item if in doubt about doing it yourself. Thorough and efficient and considerate of questions.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      he was great, very fast and explained things

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      all items were set up in an orderly fashion, explained things to me, was extremely pleased with him

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Great install!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great job, explained every thing very well! Took the time to answer all my questions.

      I would recommend this to a friend

    • google pad

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      great job they where helpful and explained everything so i could understand

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      my computer was set up in no time

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      y computer was installed and set up in no time. Tech was great

      I would recommend this to a friend

    • computer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      the geek squad set up my computer and he was soooo helpful. he would get a te3n from me.

      I would recommend this to a friend
    • Pros mentioned:
      Knowledge

      Computer set up

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The tech was very knowledgeable and friendly! I'm extremely happy with the service!!!!

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Printer scanner

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent set up my printer to scan. He knew exactly what to do. Had total trust in him.

      I would recommend this to a friend
    Page 37, Showing 721-740 of 2,985 reviews
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