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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,985 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Printer scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer to scan. He knew exactly what to do. Had total trust in him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for our daughter who was starting online school. It is awesome! She loves it and has found it really use to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad made the experience great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent walked me though the set up of my HP laptop and was extremely patient with my lack of knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer has features that I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer that was compact, easy to use and did not jam paper like my previous one. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service helped me transfer info from my former computer to my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my laptop quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my devices to my laptop and got everthing working to a tee! Excellent work done!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Geek squad efficiently set up printer, went over instructions, assured functionality, and on time, as scheduled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 men that came hooked up surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were courteous mindful of wearing shoe covers and had my surround sound hooked up in short time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad quickly got my computer up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up my computer and showing me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug did a great job setting up my new computer and transfering data from the old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    The tech was personable and answered my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had my computer on line but the tech was able to help transfer the data from my old computer to the new one. He connected my printer remotely. He answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The Geek Squad person did a fabulous job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy we used the Geek Squad - wonderful job - came on time, very efficient - setup was great. Would definitely do this again.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Help with new coputor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member was very efficient in getting my new computer up and running. Installed some new software for me also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo was great at setting up my computer. He was very knowledgeable and I really loved how he neatly organized all the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Lance was very, very helpful and informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lance helped me understand the computer set up. He volunteered additional information that I was not aware of but glad to know.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    mr. lance bashi did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was quick and thorough. I had a concern and he attended to the concern in a very pleasant way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member Daniel Elias did an outstanding/excellent job in solving our issue and installing a new router for us which resolved a dead zone. He went above and beyond our main problem by answering other questions I had. He called to confirm out appointment and called about 30 minutes before arrival. I would recommend him highly for any computer issues you may have. Thank you Daniel.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek Squad computer fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent performed trouble shooting on computer. Everything is working fantastic now. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install Samsung HD TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Saul did the installation and required service toot sweet and explained the remote use very easily

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Installing products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were both very good I'd had multiple installations on multiple vehicles can't recommend them highly enough

    I would recommend this to a friend
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