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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,985 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up by Geek Squad was flawless. It was quick and informative. Now I know a lot more about how my system works. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is not a computer guru, so the Geek squad is essential. They answer all of his questions, and they are so patient.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug did a great job setting up my new computer and transfering data from the old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very prompt and got the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After we talked about the options, the tech went right to work to get everything set up for my new computer. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Set-up was done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and experienced and had everything installed and up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek Squad computer fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent performed trouble shooting on computer. Everything is working fantastic now. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member showed up on time and did a great job with the installation and explanation how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very pleasant Geek Guy and very knowledgeable, it was easy for me to understand as he set me up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service helped me transfer info from my former computer to my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work in getting old computer working like new, I have an apple, but I like this one better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian was the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian set up my second router as a wired access point in hopes of boosting my wifi signal in my home. When he could clearly see that was not helping he showed my how my cable company router/modem was very outdated and stayed with my while I phoned the cabled company to order an new one. He then explained the procedure for setting it up once I get it. He must have been here well over an hour. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job they where helpful and explained everything so i could understand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bryon installed my computer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryon always does an excellent job installing my computer or coming to my home to fix problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer hooked up my computer very quickly and showed me how to access everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred all of my Excel files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwight did an excellent in setting up my new desktop computer, HP - Pavillion 27" All-In-One model. He also transferred all of my Word and Excel files perfectly. He also installed my bluetooth headphones perfectly, and coordinated my headphones with the desktop computer speakers perfectly. One slight criticism: he could have cleaned up a little better, once he finished installing my new desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad quickly got my computer up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up my computer and showing me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member Daniel Elias did an outstanding/excellent job in solving our issue and installing a new router for us which resolved a dead zone. He went above and beyond our main problem by answering other questions I had. He called to confirm out appointment and called about 30 minutes before arrival. I would recommend him highly for any computer issues you may have. Thank you Daniel.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Timely and Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad traded out my TV and connected all of my devices. They were prompt and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek squad did a gtear job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech from the Geek squad setup both my new iMac and HP all-in-one and patiently answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Computer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the computer and responded to my questions about the installation

    I would recommend this to a friend