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    Device Setup

    SKU:
    6932408
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 2985 reviews

    Rating Filter

    Pros mentioned filter

    Cons mentioned filter

    94%
    would recommend
    to a friend

    Customers are saying

    Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 39 Showing 761-780 of 2,985 reviews
    • Pros mentioned:
      Ease of use

      Computer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The installer hooked up my computer very quickly and showed me how to access everything.

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Computer Installation

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent set up the computer and responded to my questions about the installation

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Geek Squad loaded my laptop

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      He was very helpful. He loaded my new laptop. He also answered my questions.

      I would recommend this to a friend
    • Pros mentioned:
      Efficiency

      Great computer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      It is a very good computer and fast I have relly enjoyed it. I had the geek squad to set it up and they done a great job.

      I would recommend this to a friend

    • Geek squad transferred all of my Excel files.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Dwight did an excellent in setting up my new desktop computer, HP - Pavillion 27" All-In-One model. He also transferred all of my Word and Excel files perfectly. He also installed my bluetooth headphones perfectly, and coordinated my headphones with the desktop computer speakers perfectly. One slight criticism: he could have cleaned up a little better, once he finished installing my new desktop computer.

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Set-up was done quickly

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      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Tech was very knowledgeable and experienced and had everything installed and up and running in no time.

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Geek Squad installed Ring

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Robbie was excellent in setting up our Ring and getting all the devices connected.

      I would recommend this to a friend
    • Pros mentioned:
      Data transfer

      Service was excellent

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Phillip showed up right on time, was able to correct issues with my old computer, transfer data and set up my new one efficiently.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Geek Guy

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      A very pleasant Geek Guy and very knowledgeable, it was easy for me to understand as he set me up.

      I would recommend this to a friend
    • Pros mentioned:
      Efficiency

      Great

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great work in getting old computer working like new, I have an apple, but I like this one better

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Online computer and software setup and optimizing

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Clear instructions and successful solutions for my software and computer setup.

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Did a great job puting in new computer.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very good customer service and work done. Did a very good job installing new computer.

      I would recommend this to a friend
    • Pros mentioned:
      Efficiency

      Geek squad installed new TV and made sure connecte

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Were on time and quick. Explained what they were doing and anticipated our questions.

      I would recommend this to a friend

    • Brian was the greatest!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Brian set up my second router as a wired access point in hopes of boosting my wifi signal in my home. When he could clearly see that was not helping he showed my how my cable company router/modem was very outdated and stayed with my while I phoned the cabled company to order an new one. He then explained the procedure for setting it up once I get it. He must have been here well over an hour. Very professional and knowledgeable.

      I would recommend this to a friend
    • Pros mentioned:
      Setup

      Timely and Quick Install

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The geek squad traded out my TV and connected all of my devices. They were prompt and quick.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Bryon installed my computer quickly.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Bryon always does an excellent job installing my computer or coming to my home to fix problems.

      I would recommend this to a friend

    • Fixed our issue confidently.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Annoying pop up that we couldn’t remove was not a problem for the Geek Squad

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      set up printer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Needed a printer set up for 91 yr old FIL who lives in veterans home. He enjoyed the visit and printer were set up successfully.

      I would recommend this to a friend
    • Pros mentioned:
      Knowledge

      GEEK SQUAD

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      TWO GREAT GUYS WHO MADE IT ALL LOOK SO EASY. THEY REALLY KNEW WHAT THEY WERE DOING AND WERE NICE GUYS ON TOP OF IT.

      I would recommend this to a friend
    • Pros mentioned:
      Data transfer

      Great Geek Squad Installation

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Had Jake Dore from Geek Squad install our new Dell system and do all transfers of data.. Thanks Jake; very good experience!

      I would recommend this to a friend
    Page 39, Showing 761-780 of 2,985 reviews
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