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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,985 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    excellent job by geeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeksquad set up our new printer & all accessories! Thank you - it is all working well !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install all my devices to my TV. Very Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great interaction and explanations throughout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughout the setup the interaction was informative and provided in easily understood terms.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service knowledgeable staff answer all questions

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very well, in timely matter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hook up my new computer very quickly, good job!! will use the geek squad again!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very Helpful and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad person set everything up, explained it all, and left me with a great new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin is AWESOME!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with Justin from the Geek Squad!! He was AWESOME - did a home visit - set up my new computer, answered ALL of my questions, and made sure I knew how to operate my printer wirelessly (including with my iPhone). He was very knowledgeable and explained things thoroughly. Thrilled that I have tech support from the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sean set up my computer quickly .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with Geek Squad's service. Always on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Computer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed computer. Agent was very knowledgeable.nice guy.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim came to my house. He was on-time, professional and knowledgeable on what he needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad got my laptop in order fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked up my laptop and wireless printer. It was worth the set up fee.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Did a great job getting my WiFi set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time and completed the work quickly and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Tech was very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The used iPad I purchased updating from my previous device and now I can use it with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set up my new laptop on time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed me how to navigate the laptop since it had Windows 10 and new software.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Install Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new ROKU Ultra and got it registered -- On my way to cutting the cord

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient and clear with his explanations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and answered all questions I had and was easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my computer but i need more help with it as i get lost yet

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    satisfied with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick was great. Really worked hard to get my printed working.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Exceeded expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was knowledgeable and took the time to explain everything in detail. Very professional.

    I would recommend this to a friend