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    Device Setup

    SKU:
    6932408
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 2985 reviews

    Rating Filter

    Pros mentioned filter

    Cons mentioned filter

    94%
    would recommend
    to a friend

    Customers are saying

    Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 64 Showing 1,261-1,280 of 2,985 reviews
    • Pros mentioned:
      Knowledge

      He was great

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      He was very knowledgeable and knew his stuff. Also very patient

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Geek Squad got my computer up and running.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Everything went pretty smoothly. A couple of my programs were set up as a trial instead of permanently.

      I would recommend this to a friend

    • all devices covered

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I am happy with all of the tech support I get from the Geek Squad. The on site service is so important to me as I am not technical at all, but the people behind the phone support are patient with me. This is the best service I can buy.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Echo was set up by Geek Squad

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I use my Amazon Echo donut every day to check on basic things such as weather and tim oe day becuse it's fast & easy.

      I would recommend this to a friend

    • I love Geek Squad - they are tech angels!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I have had Geek Squad out multiple times for in-home assistance with various computer and tech set ups. They are timely, experienced, friendly, covid-sensitive. Will continue to ask their help in setting up any new tech.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      every thing was great

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      easy to use setup was easy by geek squad screen is great

      I would recommend this to a friend

    • Great geek squad!!!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Went into Best Buy for assistance with several issues with my computer and also to buy a new router/modem. Devon was great and did a fantastic job in resolving all my issues and helping get the best modem for my needs. Highly recommend the geek squad!!!!

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      knowledgeable staff

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The setup was fast and easy. The tech was friendly and thorough.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      HD TV pertinent

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      excellent convenience good explanation of usage okay

      I would recommend this to a friend

    • Geek Squad New PC Setup

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent, Brian, setup my new PC and made sure that all my other devices were operating correctly. Answered all my questions on some of the newer functions on this PC. Very knowledgeable and adhered to all Covid guidelines as he entered my home.

      I would recommend this to a friend

    • Geek Squad Is The Way To Go!

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      Posted . Owned for 2 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent came and set up my computer, printer and other devices that I had purchased. I had a previous experience with the Geek Squad and a TV and it was great! The setup was done in a reasonable amount of time and I got many tips to use while the agent was at my home. I highly recommend the Geek Squad!

      I would recommend this to a friend

    • Wonderful. Was reminded of appmt. a day early.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Went exceptionally well. Scott was able to arrive a little earlier than originally scheduled (yes, he called first). Set up laptop (tried hard to not chuckle at me, but I told him it was ok to do so). Showed me how to set up a few important items. He was very pleasant to work with, and was on his way!

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      My new printer is everything I wanted

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The printer is easy to use. And makes perfect copies.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Awesome experience. Professional. On time.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Delivered what I expected and more with helpful hints.

      I would recommend this to a friend

    • Technician came to our office out in the country !

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad technician solved the problem of not being able to download and upload video to Youtube. Very personable and very efficient person. Enjoyed meeting him (Chris) and having the problem solved and explained the solution. Excellent service.

      I would recommend this to a friend
    • Pros mentioned:
      Knowledge

      Easy set up and great machine

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geek squad is awesome and helpful and very knowledgeable@

      I would recommend this to a friend

    • so helpful

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Always very professional when I call and patient..

      I would recommend this to a friend

    • Above and beyond

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Timely knowageable very helpful better than expected.

      I would recommend this to a friend

    • Wonderful service

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      We were so impressed with the set up. The guy wax extremely knowledgable friendly, prompt and courteous. ,

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Made a great choice for a laptop.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      My laptop is so easy to use which is great for me.

      I would recommend this to a friend
    Page 64, Showing 1,261-1,280 of 2,985 reviews
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