Customer Ratings & Reviews
- SKU:
- 6932408
Customer reviews
Rating 4.7 out of 5 stars with 2985 reviews
(2,985 customer reviews)to a friend
Customers are saying
Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Helped rid my computer of possible hacker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think Chris was very very good. I hold back on five stars only because it was a recent visit. If all goes well for another few months move it up to five stars. I'll be looking to buy a new computer soon and am hoping to chat with Chris about it as he was very open and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad programmed my new remote quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came and programmed my new remote to my new Apple TV and also answered any questions I had, even the next day when I called to help me due to losing power.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service. Friendly and Professional with easy to understand instructions. Agent wore his mask entire time and complied with safety guidelines.
I would recommend this to a friendRated 5 out of 5 stars
Fast setup of new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was quick and efficient. Kent was a gem as he answered my questions and made sure the system was set up as I requested, both for personal use and for work.
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to my house and set up all of the connections and helped us understand how to use the various features on both the cable box and TV. Everything was perfect.
I would recommend this to a friendRated 5 out of 5 stars
Alex is the best and so is his work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex did a great job! He always does! He made sure everything was connected and the things that were not he connected. Phone, printer, computer.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped me navigate my desktop computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent that my router was obsolete and advised me to request a new one from my internet provider. He explained how to use my gmail account more efficiently.
I would recommend this to a friendRated 5 out of 5 stars
David set up my devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David patiently explained the various devices. We ran into a glitch with one of the monitors and he fixed it with a cord he had on hand. He was very polite and helpful.
I would recommend this to a friendRated 5 out of 5 stars
The installation was smooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very well versed in computer installation as well as answering questions I had. Really a good experience for such a tedious job of installation (wouldn't know how to begin). Thank you Hosea!
I would recommend this to a friendRated 5 out of 5 stars
Great Reps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad showed up on time and set up my new LG OLED 4K TV. Once setup the rep went over all of the controls and answered my questions in terms I could understand. Very happy
I would recommend this to a friendRated 5 out of 5 stars
Wilson Feliciano is brilliant and worth every penn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wilson knew what he was doing. He understood my products and was able to work through complex problems. I shall definitely work with him again on other computer issues. Well done Wilson.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Geek Squad are Professionals!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was quite knowledgeable. He explained the upgrade from a Windows 7 to a Windows 10 very well. He showed considerable concern towards a beginner. I could not have asked for better. Geek Squad techs are the best.
I would recommend this to a friend Rated 5 out of 5 stars
Chad was terrific! Thorough and articulate!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chad walked my wife through setting up her new computer and left no stone unturned . He was clear and considerate. Makes us appreciate the yearly fee we pay for Geek Squad service.
I would recommend this to a friendRated 5 out of 5 stars
Chris was very personable and very knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was the best! He installed my new computer and printer. He transferred data from my old laptop. There was a small problem and he was able to resolve it.
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and it was a quick service. A lot better experience than it was at the store when I purchased my product and had qeek squad setup product.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Field Tech did an excellent job. He spent a great deal of time with me and explained what was happening, since this was my first exposure to Win10.
I would recommend this to a friendRated 5 out of 5 stars
Jeffrey installed my webcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeffrey from the Geek Squad was great. He helped me with the webcam and my radio interview as an Author. Thank you Jeffery- Carl Kegerreis
I would recommend this to a friendRated 5 out of 5 stars
Good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Agent came on time and was very knowledgeable . He got my ipad and iphone talking to each other and fixed a few computer issues. Fast and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech showed up on time and did a great job setting up our new Epson printer. Answered all our questions. Interfaces fine with our iPhones and MacBook Pro. Everything works terrific.
I would recommend this to a friendRated 5 out of 5 stars
Fixed my Dell laptop quickly, efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guy came to the house and quickly diagnosed my Dell laptop issue(s) and got me back up and running perfectly. He explained everything and made my day!
I would recommend this to a friend