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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,985 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD DID A GREAT JOB GETTING MY LAPTOP UP AND RUNNING. RYAN IS A SKILLED TECH AND KNOWS HOW TO GET THINGS GOING FOR THE CUSTOMER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad reset my tv and set up my cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad explained everything to me in detail. They were very patient with me, since my samsong tv has so many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our Roku's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed our Roku's and set them up for us. They had us going in minutes and everything has worked perfectly ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The set up went very smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach was great. He is very knowledgeable and took the time to explain a lot of things that we had no idea about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred my files from old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reviewed and confirmed I had set up my new computer properly. Geek Squad transferred my files from old computer to my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad David Harris was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent came to my apartment and transferred files and got my new computer up and running. Assisted with some questions I had when I launched into Windows 10 on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad my installation of printer/computer was pain-free, They are so knowledgeable, as well as friendly. I was so happy to find them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answered all of my questions and set up my televisions. I am completely happy with the Geek Squad members who came to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad activated my new computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean Perry, the Geek Squad technician, did a wonderful job in activating my new computer. I am very appreciative of his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup onedrive on new computer; install new softwa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech and prompt, He was pleasant, as if he enjoyed his job. He was also very knowledgeable of the products and services required to complete the tasks requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great help on site

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She called the day before to confirm our needs, called before arriving, and wore a mask and gloves the whole time. Really great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more spaghetti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker straightened out the tangle of cords that our former tech had set up When he was done I was able to move my shredder to the shelf under the computer WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my Geek Squad agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up a new Apple Mac mini Desktop for me. She was the best! Tops in courtesy, professionalism, facilitation and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came to house and set up new computer, helped my wife get started with new faster computer replacing old slow computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart and very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was fast and well done and a total review and evaluation was provided to insure all my needs were met prior to his departure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler did a great job of setting up my new compute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new HP 27 inch all in one computer. Tyler was the Geek Squad agent who set it up for me, and he did a great job. I have had no problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed audio on my TV in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed audio on my TV in minutes, after others had failed to connect it at all. Excellent job. Incredibly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped get our computer set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman that came to our house did a fantastic job. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient install of new printer and Cricut machin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with tech’s knowledge. Just think the $100 service charge for one hour’s work (on top of the $200 Total Tech Support fee paid in Feb.) was high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did an excellent job setting up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a computer built by Dell to my specifications and needs set up by Geek Squad because I they had the expertise to handle the job.

    I would recommend this to a friend