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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,985 reviews
  • Rated 5 out of 5 stars

    Solved issues well

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad individual solved many outstanding issues I had with my ability to print documents from my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Laptop Set Up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new laptop and personalized it for my use. Great job - very professional, thorough and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Patient and Efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of fixing my connection problem with downloading Pandora and connecting it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my lap top computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, friendly, considerate and professional. All my questions were answered and he went the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the Geek Squad breaks down the tech talk to people who do not live in that world. I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home visit

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Agent set up our new desktop and modem/router. He also made sure our cell phones and printer were all connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very timely

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all was connected excellent. very pleased with the service. very knowledgeable and courteous, very glad i called you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Tried to fix my laptop but it was done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks tried to fix my Service PRO but 2013 computer had had it. Want to thank them for there Help and being as old as it was and Microsoft offered no part to fix it. now they have up-dated and Transferred OLD to New one , Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its all done and working pefectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Agent Cory who has bailed me out for the 3rd time. God Bless you Cory. Merry Christmas to you and you did a Wonderful job. Just as you always do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A helpful agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and set my computer and printer up for me. I just wish he had shown me how to get my new printer to print from my computer. He showed me how to copy things right on the printer. That works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was very professional and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a web browser and uninstalled one that I do not use. He also updated my printer so it could use Air Print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job in setting up my new computer and printer. Very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it better than I ever cou.d.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ageng mounted my wireless spotlight camera and solar panel according to my wights. I was more than satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always on time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had good expirence when they were needed.arrived on time,solvem problem,and all questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that helped me (Francis,Jason?) Were both awsome! They investigated my device and problem and promptly corrected it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good speakers for a beginner.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i AM NOT COMPUTER SAIVE . when i bought my computer the salesperson failed to tell me I NEEDED SPEAKERS. wHEN THE TECH. CAME HE WAS the one who informed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Coming back for round two. Quick & Easy. Have recommended to friends already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person was fantastic. Damian was the best I have ever had. He fixed everything I needed. Give him a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv in a short period of time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Dustin mounted my T.V. and connected all my devices with minimum wire exposure. I am well pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not idea what to do with my Samsung component to connect properly with the tv and he fixed it and showed me what to do if happens again.

    I would recommend this to a friend