Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,985 reviews
  • Rated 5 out of 5 stars

    Geek squad reloaded information on my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five trips to Best Buy, Stacy restored my computer and waiting confidence in Geek squad. Your online service is of no value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't ask for more reliable &trust worthy service. The service I received was the best I've ever had. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new PC, installed software, transferred dat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin did a very professional job setting up new PC, printer, software, data transfer. Showing me differences in old and new PC. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad areview

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer, Michael, was extremely knowledgeable, patient and helpful. If we ever need service I will definitely ask for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very well qualified technician set up my computer, my existing printer, and transferred data from my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has excellent customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the great customer service I get from geek squad..They are always on time, fast, friendly, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    synced computer for backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced my computer w/cloud, ipad, iphone, etc... Tech was great. Did a great job. Efficient, polite, knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set my new laptop for me. They downloaded all the things I requested including WEBROOT security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did an excellent job getting my new computer up and running and transferring everything from my old laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service both in the store & home visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 service folks that set up my computer and printer were wonderful - got everything just as I wanted it and explained things that I wasn't clear about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with my new iPhone and new computer des

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not use any other store. My Best Buy is the best. Would not live without GEEK SQUAD SUPPORT they are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my computer and printer quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my experiences with Geek Squad have been excellent. I value this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m computer illiterate. They take care of me!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and replaces my obsolete router. I had tried to install it....wrong. They quickly took care of my issues and got me back up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is our main man.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Lenovo pc ser up by Kyle. If we needed a Geek Squad member, he would be our first choice. He gives good instructions and good answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very good BestBuy technician for our job. Did a very good work and made us feel like sincere in the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers rule!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and promptly installed my surface laptop and big screen monitor. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Techs were professional and knowledgeable. On time and worked to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan provided exceptional service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was very prompt with his arrival time to my home. He was very patient and personable with me. I appreciate his assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided in service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to my home and gave inservice/instructions on how to begin using my new computer and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    N/A was not here to connect a tv. He was here to initiate internet And WiFi service and set up printer & ipad

    I would recommend this to a friend