Customer Ratings & Reviews
- SKU:
- 6932408
Customer reviews
Rating 4.7 out of 5 stars with 2985 reviews
(2,985 customer reviews)to a friend
Customers are saying
Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Chip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chip was great and very knowledgeable. He was out a month ago on followed with us on its performance.
I would recommend this to a friendRated 5 out of 5 stars
Thanks, Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was incredibly helpful in setting up my computer! The representative was very polite and did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me set up my iPod
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wonderful tech you sent from the Geek Squad really knew his expertise He set up my iPod & explained how to use it
I would recommend this to a friendRated 5 out of 5 stars
Technican
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a Great Job!! I`m very pleased wit they help and I would recomend them to anyone!! Curtis Wilson Jr
I would recommend this to a friendRated 5 out of 5 stars
Fantastic job, Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What more can be said? Geek Squad personnel know what they're doing and certainly explained operating procedures of new equipment to me. Two big thumbs up!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was fast accurate and professional. He was very informative and we would definitely want to use the same agent again
I would recommend this to a friendRated 5 out of 5 stars
Tina came and got our tv remote back in sync with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tina easily took care of the problem. More important, she took the time to review the process she used to correct our problem
I would recommend this to a friendRated 5 out of 5 stars
Set up desktop with double monitors for gaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an efficient and complete job. They answered questions, were on time, and polite. System set up works well.
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is a great team of of very friendly experts. They can help with so many different devises - so it is the perfect place to go for help!
I would recommend this to a friendRated 5 out of 5 stars
Set up my equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad tech was on time and had my computer and wifi up and running in just a few minutes. Great service!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad techs were very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents adjusted the volume on my remote control for one of my TVs. They were very efficient and patient with me.
I would recommend this to a friendRated 5 out of 5 stars
Installed my computer and programs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed by his knowledge and customer service. He made sure everything was set up for our needs.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad Ryan fixed my hacked email
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my comcast email was hacked I could no longer get or send emails. Ryan fixed it very quickly in just one short visit!!
I would recommend this to a friendRated 4 out of 5 stars
All went well until a virus stopped all on my new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my computer and gave me info. All was well until my computer shut down by a virus. Kim many years on computers, this was a first. I did need to take my computer to Best Buy for repair. A bit of an inconvenience.
I would recommend this to a friendRated 5 out of 5 stars
Geek installation of computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek installed my computer after it was serviced. He was very nice and explained everything he was doing which helped me.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great installing my computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad (Thomas) was efficient and personable. He was very accommodating and willing to answer questions thoroughly. Great Job!
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad- Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer, David did an excellent job in setting up the new Desktop. Although arriving later than scheduled, he took the time to reconnect all external devices and answer all our questions.
I would recommend this to a friendRated 5 out of 5 stars
BB Representative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BB representative was most helpful and knowledgeable, showed extreme patience and answered all questions.
I would recommend this to a friendRated 4 out of 5 stars
THEY TRIED AND TRIED THEIR BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine. It was just my saved emails did not make the move. Next time I hope I will remember to move those files somewhere else so that they do get moved over. But Geek Squad worked twice on it trying to find them.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the Geek Squad gentleman that helped my. He was very knowledgeable and worked to get me all I needed. I will have him again anytime!!!!!
I would recommend this to a friend