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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,985 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep was on time and worked quickly. Very polite and answered all my questions to my satisfaction. Very glad I contracted that service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean (GS Tech) wad thorough, friendly& professional. He was patience and answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek came out and set everything up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek came out and set everything up including reviewing the electronics I already had. Looking forward to his help when I move to a new location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent, David Harris, was very profession and personable. David knew what he was doing. He personified the term Geek(that is a compliment,)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for home business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was professional, on time, and very knowledgeable. Was honest in recommending what i needed now snd what i should consider for the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Usual, one and done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual what I could not accomplish in a week the Geek Squad fixed in less than an hour. These guys are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer problem he was very efficient and quickly diagnosed the problem and corrected. I will always promote the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up my computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric did a great job setting up my computer and making it compatible with my printer. He's been here before and always does terrific work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly! Even though a problem came up with connecting the new computer to my internet service provider, the agent quickly solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD HELPED ELIMINATE COMPROMMISED COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS RAN SCANS ON ALL OF MY VARIOUS LOADED SYSTEMS IN WINDOWS 10 TO BE SURE THERE WAS NO COMPROMISED OR VIRAL INFECTIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed computer & copier quickly,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new computer & copier with complete satisfaction, taking the time to explain it all carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this service theyve came out to our house to help us connect phone to Printer they are all so nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I discovered Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was awesome. He explained things, was very quick and efficient. I will be calling on him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have anyone else work, repair, or install and tweak the electronics and computers, but the GEEK SQUAD!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sara the Geek sqd, rep. was "SUPER"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sara the Geek Sqd. rep.did an outstanding job setting up my computer and got my printer online. All is fine very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Setup/Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent setup and installed my new HP Computer and software efficiently and within a reasonable time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Set Up Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of my computer and all the other devices I have was great. Cody was wonderful and really helped us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqaud man name chris came back to set up my printer. He was extremely helpful and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out and set up our printer was. courteous, knowledgeable, went through everything with us, and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up New Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Glenn set up the laptop including installing Webroot. Installed software we wanted from the internet.

    I would recommend this to a friend