Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content

    Device Setup

    SKU:
    6932408
    Highly rated by customers for:
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 2985 reviews

    Rating Filter

    Pros mentioned filter

    Cons mentioned filter

    94%
    would recommend
    to a friend

    Customers are saying

    Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 93 Showing 1,841-1,860 of 2,985 reviews

    • Geek Squad did a perfect job

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      They mounted a new tv, moved the old one to my loft, & connected all systems on time. Professional neat work performed.

      I would recommend this to a friend

    • Quick dependable service.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Hector installed replacement printer &confirmed it was working properly. Quick check of computer & all was read to go.

      I would recommend this to a friend

    • Solved my technical difficulties

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Love the Geek Squad. This is a worthwhile investment as they are thorough, friendly and able to solve problems.

      I would recommend this to a friend

    • Excellent Service

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geek Squad rep was very knowledgeable and professional. He knew what he was doing and set up my computer equipment quickly.

      I would recommend this to a friend

    • Geek squad greatness

      |
      |
      Posted . Owned for 3 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent set up the computer to my specifications. Explained how things were going as they occurred and made set up a pain free process

      I would recommend this to a friend

    • Always get it done

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geeks are always great. They come when they say they will,or earlier. Take time to explain everything and are patient. Reliable and knowledgeable!

      I would recommend this to a friend

    • Knowledgeable & installed quickly.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was very knowledgeable and answered all my questions and was very patient with me as I had a lot of questions.

      I would recommend this to a friend

    • Geek Squad installed my computer

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent was very helpful and knowledgeable. Answered all questions I had.

      I would recommend this to a friend

    • Smart Guy!

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The geek evaluated our streaming Smartconnections and remote devices and addressed them satisfactorily.

      I would recommend this to a friend

    • Great Techs

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I am pleased with the service I received from the Geek squad. The tech was very professional, knowledgeable and very efficient. Good Job.

      I would recommend this to a friend

    • The Geeks are the BEST!

      |
      |
      Posted . Owned for 10 months when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I had to backup my computer and then have it scrubbed. They were awesome to work with and were able to do everything I asked.

      I would recommend this to a friend

    • Geek Squad Is Awesome!!

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Daniel is awesome:) He is so helpful and really knows what he's doing. He goes beyond towards his customer service.

      I would recommend this to a friend

    • Excellent

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Excellent to have peace of mind and would not be without. Always have had geek Squad. The techs do great job and are very knowledgeable.

      I would recommend this to a friend

    • GEEK SQUAD MEMBER REFRESHED MY COMPUTER

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      THE AGENT RETRIEVED MY EMAILS AND DID WHAT WAS NECESSARY TO MAKE MY COMPUTER RUN MORE EFFICIENTLY AND FASTER

      I would recommend this to a friend

    • Geek Squad set up my computer

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek squad helper and was quick and thorough. Also showed me how to set my sleep timer on my TV.

      I would recommend this to a friend

    • Printer Issue

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Excellent assistance with printer issue. Technician was professional and worked to resolve the issue with printer

      I would recommend this to a friend

    • Great Service

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      the tech came in and set up my PC and wifi to work with my printer

      I would recommend this to a friend

    • Geek Squad installed all my equipment very quickly

      |
      |
      Posted . Owned for 1 week when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent installed my computer & printer very quickly. He made sure that everything was working properly. He was also very prompt.

      I would recommend this to a friend

    • install computer

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Set up computer, and installed all software on computer. Very aware of what he was doing. and very courteous.

      I would recommend this to a friend

    • I bought the incorrect wall mount and the got a co

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      They installed the TV and surround speakers an AV system and Blue ray player and got it all working

      I would recommend this to a friend
    Page 93, Showing 1,841-1,860 of 2,985 reviews
    Sign in or Create Account

    Get the latest deals and more.

    Best Buy appLearn more
    Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
    Best Buy Canada
    AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
    In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.