Customer Ratings & Reviews
- SKU:
- 6932408
Customer reviews
Rating 4.7 out of 5 stars with 2985 reviews
(2,985 customer reviews)to a friend
Customers are saying
Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Assistance was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent, very professional and very knowledgeable. Representative was willing to answer questions and provide information.
I would recommend this to a friendRated 4 out of 5 stars
TV connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not connect all of my devices becquase they did not bring the necessary cable connections. I would like for a technician to come and complete the hook ups as soon as possible.
I would recommend this to a friendRated 5 out of 5 stars
. All personnel professional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All personnel respectful and courteous. Transferred data from a Windows 7 desktop to a Lenovo Windows 10purchased at the store.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Device set-up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy came to my house and set everything up in just a couple hours and set all my devices up to my new computer and WiFi
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is THE best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've relied on the Geek Squad for many years now and I am still happy with their service!!!! I only go to Geek Squad for help with any problem I encounter.
I would recommend this to a friendRated 5 out of 5 stars
Great setup for Roku player/disney+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up Roku device and helped me set up Disney+. He also had Disney+ and gave helpful advice. He was great!
I would recommend this to a friendRated 5 out of 5 stars
Your service person was terrific. Thorough. Friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The serviceman was thorough, patient and very personable. We plan to have him come back should we have further computer challenges.
I would recommend this to a friendRated 5 out of 5 stars
Quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech installed a digital harddrive and Office Business software. Updated the outlook settings
I would recommend this to a friendRated 5 out of 5 stars
Great technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was great....personable and very knowledgeable, He fixed my printer problem in record time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got me up and running after power surge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my printer to wi-fi and checked Modem connection and ran test copies for clarity.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad guys have been awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad agent did a very professional job and answered all my questions and also gave me additional information that I was not aware of.
I would recommend this to a friendRated 5 out of 5 stars
Setup by Geek employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great help to have the assistance of the Geek employee. I am sure at my age I could not have done it. Thank you so much as I learned a lot!
I would recommend this to a friendRated 5 out of 5 stars
Great experience with technician who came.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm assuming this is for the in-home service we had. It was a great experience and would highly recommend the technician (Bryan Buzz Burke).
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greg is professional and knowledgeable. He helped me set up my new computer and my new wireless router.
I would recommend this to a friendRated 5 out of 5 stars
Arrived on time. Properly set up my tablet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job explaining my tablet while setting it up. He was courteous and respectful and installed the programs I was interested in.
I would recommend this to a friendRated 5 out of 5 stars
Set-Up and Data Transfer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expected to have the agent here for a few hours and the installation and data transfer were done in just over an hour -- wow!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who hooked up my webcam was very skilled and professionally answered my questions regarding its use.
I would recommend this to a friendRated 5 out of 5 stars
1-2-3. ...In and out!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job mounting the tv! Quick and Efficient! Ive always had a great experience with the Squad. THANKS!
I would recommend this to a friendRated 5 out of 5 stars
computer set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was set and my anti virus software was added. My system is working just fine, thanks for your help.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cane out on time and installed my printer and computer. With the protection plan I purchased, installation was completely reasonable
I would recommend this to a friend