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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,985 reviews
  • Rated 5 out of 5 stars

    Geek Squad Home assist

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time set up new computer and interfaced all printer and WIFI. Did a great job explained everything he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two that setup tv's did a nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's were setup and connected as well as they could. Unfortunately our service was incorrectly setup on our end..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to come out 3 times because the device I wanted installed didn’t work. I finally got what I needed and they took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of PC computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the computer and set up the wireless printer very efficiently and gave me a quick overview.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your agent indeed installed the tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech-support officer is excellent. The TV he selected was exactly what I want. He is a true expert!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and installed the equipment were as professional as you could ask for. Made sure we were happy about the entire deal before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After he found that I needed aconnector, he drove to Best Buy to pick up that piece and returned to finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech knows what he’s doing that’s the main reason we shop at Best Buy because we have used them before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lorin did a good job setting up laptop and answered most of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one the I encounter has been gracias and kind, specially Madison B. Thank you so much for your support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my new computer. He also transferred information from my old one to the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our printer with ease!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our printer and also connected 2 ipads and 2 laptops to enable them to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and took the time to explain each step and then reviewed all of the procedures with me to make sure I understood them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person they sent to our house was excellent. Their service is great and I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Know Their Stuff. From Setting Up Computers, TV's, And All Of The Other Thing Sold At Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy's Most Guarded Secret-InHomeSalesManagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not just about Tv's but any major electronics you buy at Best Buy. You can request an In Home Manager to check the set up out and give you added tips. Love this extra service, if you need it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Expertise and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to identify and solve a number of issues to keep me working. Very appreciative of his knowledge and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman was excellent, professional and successfully set up my printer and new Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gedk Squad is the best! Don’t have to try and find a friend who knows what to do- it’s really hard - none of my friends are tech savy

    I would recommend this to a friend