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    Device Setup

    SKU:
    6932408
    Highly rated by customers for:
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 2985 reviews

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    94%
    would recommend
    to a friend

    Customers are saying

    Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 96 Showing 1,901-1,920 of 2,985 reviews

    • Geek squad excellent

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      the geek squad member Tim E. installed my new computer and monitor and explained everything about it. Great tech !!

      I would recommend this to a friend

    • Perfect!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Showed up on time, very friendly and professional, and took time to answer my questions. Exactly how it should be!! Highly recommend this service!

      I would recommend this to a friend

    • TV internet - WiFi connections

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      agent arrived on time and resolved all issues presented to him. Happy to recommend the service.

      I would recommend this to a friend

    • Great experience

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I am old enough that I needed help with basics. He gave me short cuts, and helped me access Netflix. All I could ask, and with a smile!

      I would recommend this to a friend

    • Our technician was super!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Our agent was efficient and patient. He set everything up for us exactly the way we liked and did a thorough job.

      No, I would not recommend this to a friend

    • Another Useful Visit

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Daren again helped us in setting up new equipment. Again done in a friendly and informative manner, especially for non-techies.

      I would recommend this to a friend

    • Awesome Customer Service

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Jeff was Outstanding in his explaining my equipment I purchased and setting up my laptop and camera.

      I would recommend this to a friend

    • Super techs!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The tech figured out what was wrong and got all resolved in 45 minutes. And it was all done remotely!

      I would recommend this to a friend

    • Very responsive

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Tech assisted with an issue that partly had to do with the internet provider and assisted in all avenues.

      I would recommend this to a friend

    • good set-up

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geek Squad Agent did a good job setting up my computer and Edge browser; however, a lot of information did not transfer over from the old computer. This could have been because I had a very old and slow computer (2007)

      I would recommend this to a friend

    • very helpful and knowledgeable

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      responded to my questions with respect and really took care of things. returned phone calls in a timely manner

      I would recommend this to a friend

    • good service. always on time and polite. great

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad is the best. I always call them for help. Always on time Really nice employees. Will always be a customer of Geek Squad.

      I would recommend this to a friend

    • Geek Squad on the spot

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Got me up and running in no time flat! I accidentally disconnected something and I couldn’t figure it out.

      I would recommend this to a friend

    • Geek squad on time, helpful and efficient.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Helped with set up, installation of software, testing audio and video Also answered a number of questions.

      I would recommend this to a friend

    • A great and quick job setting up my new computer.

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      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Installed my computer, printer and added the cd/dvd writer. A quick job by a very professional and pleasant Geek Squad agent.

      I would recommend this to a friend

    • Excellent service

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      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geek Squad was a blessing as I physically can't set up the computer myself. They were efficient and most helpful.

      I would recommend this to a friend

    • File transfer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Excellent and professional transfer of data went very well. Geek squad agent did a great job.

      I would recommend this to a friend

    • Thomas and Jerry very helpful - also Clarence

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      Posted . Owned for 1 month when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Even though we waited a long time everyone was very attentive and tried to help us make the right decision for our purchase.

      I would recommend this to a friend

    • The Geek Squad took extra time to get it right!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This particular Best Buy has a great Geek Squad. The guys and gals are courteous and knowledgeable.

      I would recommend this to a friend

    • Geek Squad did great

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      Posted . Owned for 3 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      the Geek Squad set up my computer, virus protection, set up my Orbi's and paired everything. Saved me so much frustration.

      I would recommend this to a friend
    Page 96, Showing 1,901-1,920 of 2,985 reviews
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