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    Device Setup

    SKU:
    6932408
    Highly rated by customers for:
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 2985 reviews

    Rating Filter

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    94%
    would recommend
    to a friend

    Customers are saying

    Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 97 Showing 1,921-1,940 of 2,985 reviews

    • The Geek Squad are pros!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I had them set up my new Mac and Printer. He also transferred all my files from my PC to the Mac. I couldn't have done it myself.

      I would recommend this to a friend
    • Pros mentioned:
      Ease of use

      Geek Squad installed the computer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent connected the computer to all devices, made sure everything was up and running smoothly. Also gave some training. Very satisfied with him.

      I would recommend this to a friend

    • Went Great

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      Posted . Owned for 3 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Set up our router and explained everything to us and also told us about other things that the Geek Squad can help us with.

      I would recommend this to a friend

    • Geek Squad was awesome

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Justin, from Geek Squad was awesome. He was very knowledgeable and helpful. He did not make me feel inadequate about technology !

      I would recommend this to a friend

    • It took a few trips but Geek Squad guys were great

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Patient, courteous, friendly is how I would describe your Tech Guys. Patience always a must, especially with Seniors!

      I would recommend this to a friend

    • Excellent and Understanding

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The representative was very understanding and took time to explain what he was doing and why. He answered all my questions easily.

      I would recommend this to a friend

    • Geek Squad fixed my computer problem quickly.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent connected my computer keyboard to my monitor and resolved the problem I was having. In addition, he also connected a camera I purchased from him to my computer.

      I would recommend this to a friend

    • Great service

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This service department always delivers. Whether it is repaires or routine service you are in great hands,

      I would recommend this to a friend

    • Computer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad did a great job transferring my information from the old computer to the new

      I would recommend this to a friend

    • Competent Agent

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Everything went very smooth with the set up of my new HP Envy Printer - well worth the set up cost.

      I would recommend this to a friend

    • Geek Squad Did a Professional Job ForvUs

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The service personnel are EXTREMELY knowledgeable and experienced. Always solve our video/audio problems

      I would recommend this to a friend

    • Geek squad fixed my computer problem.

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was able to address my computer problem and made sure everything was working properly.

      I would recommend this to a friend

    • Not a good photo printer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great as a printer, copier & scanner, but the photo maker sucks. The ink just runs right off the paper. Ben the installer was SUPER.

      I would recommend this to a friend

    • Geek squad

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      We have always been happy with the Geek squad. Always on time, Very pleasant, Know their jobs well.

      I would recommend this to a friend

    • great

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The computer set up went real good. Had many questions which were answered. Went smoothly. Looks great.

      I would recommend this to a friend

    • Great Install by Ashley, PA

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad rep is the best, very respectful, professional and answered all immediate questions. Everyone under Geek are great, as well.

      I would recommend this to a friend

    • New computer

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent set up my new computer, and connected printer, external drive, and speakers.

      I would recommend this to a friend

    • excellent and helpful

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The time spent setting up our new computer and migrating all the data over from the old computer was excellent

      I would recommend this to a friend

    • Very nice

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent spent a great deal of time setting up my laptop during this pandemic. It was greatly appreciated.

      I would recommend this to a friend

    • Amazon prime

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I was given a gift certificate to Amazon prime. Both of my smart TVs were just old enough that they needed to have additional work done. Squad brought out the equipment installed it no problem everything’s fine

      I would recommend this to a friend
    Page 97, Showing 1,921-1,940 of 2,985 reviews
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