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Customer Ratings & Reviews

SKU:
6932408

Customer reviews

Rating 4.7 out of 5 stars with 2985 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the knowledgeable and patient staff who provide quick setups and assist with data transfers. However, some customers have expressed concerns about long wait times, printer issues, and the challenges of using Windows 10 for the first time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,985 reviews
  • Rated 5 out of 5 stars

    Sent time with features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected printer and reviewed operation. Would like to review videos. Any available to View?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lovethe video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a video chat camera so I can talk to friends overseas the set up was perfect and the camera has more than paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help for senior novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior citizen and not too smart on computer so the Geek squad is always a big help, have called them several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's delivery personnel are the best. In record time they installed the new washer and removed the old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christopher Cotton was very knowlegeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher was very personal and easy to understand and very with my husband and I. We are both senior citizens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Time Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service, would work with Geek Squad Service. Saved me a great deal of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AGENT WAS GREEEEEEEEEEEAT!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO PROBLEMS AT ALLLLLLLLL, COULDN'T HAVE BEEN TAKEN CARE OF ANY BETTER!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff that was sent out did an excellent job in installing the equipment and enabling a few WiFi devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicolas did a fine job as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent migrated my materials from the old computer to the new and set up the new one very expertly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features, wish I had more instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tina Fish from geek squad very helpful but still have a lot to learn. I'm taking small steps but wish I had instructions to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek set up my computer and printer. It was very nice and did a great job. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad member extremely helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed printer, camera and keyboard firing very difficult time. Was polite and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transferring data didn't go too well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My word files wasn't loaded when I came in to pick up my computer. I was giving 20 minutes and stayed there three hours waiting for it to load. Then I missed my appointment at my house and had to reschedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Sony picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad man Noah stayed with delivery and setup untit it was receiving per fectly. Thoughtful, concerned, courteous,person. Good man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great new computer service and fantastic geek service 10 days later...thanks a million.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to the home was extremely knowledgeable and helpful in setting up my new smart phone. I do wish I did not have to wait 3 weeks for the visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed our washer and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, they communicated about exact arrival time, then once here were very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was much better before lock down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock down is a bad time for all, also for your services. Was time consuming, still waiting even after having appointment for a technical support online and almost could not buy anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all my documents from my old computer to my new one and installed Webroot Antivirus and Microsoft Home and Office to my new computer. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my new computer with my WiFi and showed me how to resolve questions I had

    I would recommend this to a friend