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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 184 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the CleanDr Blu-ray Laser Lens Cleaner as easy to use and effective at cleaning, with many reporting that it resolved their disc reading issues. However, some customers found the product expensive and noted that it didn't resolve all disc reading problems. Positive feedback frequently highlighted the product's ease of use and cleaning capabilities. Despite some concerns about the cost, many users found the cleaner to be worthwhile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 184 reviews
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought othere laser cleaner in the past.This one really does well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Help by employees with all of the questions that I ask

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product o try to fix my XBox and it did not work for that purpose, so I'm unsure if it works for other things or not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know if it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I needed to clean my car's cd player lens. They were out of the one I wanted. This one did not work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Blu-ray player

    Rated 2 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if it does what it says. bought to fix a playstation issue but did not fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is highly recommended to have one for you player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great blue ray cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked real well on my blue ray cleaned it up

    I would recommend this to a friend
  • Cons mentioned:
    Blu-ray player

    Rated 1 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it was a waste of money and time. Sounded great if it had worked but on my 3D Blue Ray could never get it to complete a cleaning cycle. Tried also on a regular Blue Ray and it still wouldn't read the DVD. Returned item to store for refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work for the reason we bought it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned the DVD player 3 times and still having trouble with the unit. Probably time to buy a new unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cleaned disks. But no difference in performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to improve performance of blu ray disk and player. No change in performance after use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to keep the player clean but haven't used it yet as the player is still new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for routine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great if you are just trying to remove dust

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good product. I would refer this product to my friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't fix my problem as it said it would

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Basically, it does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At almost $30, this is an expensive product. I expected superior results. In my hands, it did not clean the "head" of my LG BD-370 Blu-Ray player. In fact, I had difficulty navigating the menu system to even get to the cleaning function. I could not get the disk to even read when I chose "English" as my language (it kept looping back to the language selection menu). I did get it to read when I chose another language choice (I can't remember which, nor is it important). It then went through a "cleaning" cycle, but it had no noticeable improvement on my video quality. I cannot recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for use of PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to clean to blu ray lens in my ps3 and it did nothing. I think it's just another gimmick product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a helpful but had to run it a couple of times but it seem to help from what I can see.

    I would recommend this to a friend
  • Cons mentioned:
    Blu-ray player

    Rated 1 out of 5 stars

    Gawbage!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it a number of times, but my blu-rays still don't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to run on my BluRay DVD but it would not load. Would ask for language and when entered it would restart and again ask for language never could get beyond this point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase this brand of DVD cleaner again...very disappointed

    No, I would not recommend this to a friend