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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 158 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers love the CleanDr VHS Video Head Cleaning Kit for its cleaning effectiveness and the resulting improvement in video quality. Many appreciate its ease of use, simply popping it into the VCR for a thorough cleaning. The positive feedback highlights its ability to restore picture quality to older tapes and revive VCRs that haven't been used in a while. Furthermore, customers find it to be a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 158 reviews
  • Rated 1 out of 5 stars

    Misleading and Does Not Work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture of this product clearly showed a liquid-based device with a small bottle included. That is NOT what I received. It's this dry tape that did nothing at all to help clean the VCR despite running it through five times. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    used this product once and it stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cleaner to use on an old VCR player which was playing with a lot of snow. Bought two as they seem hard to find these days. Tried one which seemed to work the first time and then would not play or rewind after one use. So I tried the second one and had the same problem. A completely useless product and waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Quasar combination TV/VCR. My VCR is NOT broken, but the cleaning tape would not "play" and ended up getting stuck in my machine and I had to pry it out! I did get the heads cleaned by borrowing a friend's Scotch brand head cleaner. For me, Clean Dr. VHS Video Head Cleaning Cassette was money wasted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WASTE MONEY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work at all for my VHS player. I put the tape in and it was spit back out all unwound and in the condition of my other tapes. I’m gonna try another method

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    just spit in the vcr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbage, tape doesnt do a single thing, spit in your vcr like the old n64 days, if you dont understand, your too young

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a very good VHS head cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box says it's suppose to be a wet/dry cleaner but only lists instructions for wet. Nothing but static for several hours after wet cleaning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it didn't do anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it didn't have a liquid to put in it like all the others did since vcr's came out so how did it clean and i brought 2 cause soon there will b no more vcr's, cleaners or anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pruduct is supposed to use an enclosed cleaning solution, but it does not function at all, the player immeadiately rejects the cassette

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CleanDr VHS Video Head Cleaner did not clean my video heads. I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dry cartridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listing showed a liquid cleaner but turns out it’s not - just an FYI.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good if they worked properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put them in and they both ejected immediately, the tape was broken inside of cartridge, so that was money wasted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all in vcr. Doesn’t recognize as a tape

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a damaged product. It was delivered fast though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does nothing. If anything it breaks your vcr. Do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VHS head cleaner did not take care of the issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This helps with tracking issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One use of this helped with the tracking issues on an old VCR that hasn't been used in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well on 1 of my VCRs, but not well on another. It does not rewind like it should, after you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, I've been going through all of the stuff I have on VHS like weddings and home movies, and recording them to DVD. Last week all of the old tapes stopped playing so I figured the inside of my VCR was probably dirty. I looked for a tape to clean it with on Best Buy's website and I'm glad I found this video head cleaner. After following the directions on the box and playing the tape for 20 seconds, now all of my tapes play just fine. This product saved me time of trying to find someone with a VCR that I could borrow. Now I can continue recording my priceless memories to DVD.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning effectiveness, Price

    Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced, and it works extremely well. I'm planning on buying a couple more for stocking stuffers.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Digital Innovations - Clean DR VHS Video Cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, which is hard to purchase anymore as the VHS has been phased out.

    I would recommend this to a friend
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