Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
RC64/65/66
SKU:
8462184
$34.99

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Universal Remote's ease of use and compatibility as significant advantages. Many appreciate its overall performance, finding it works just like the original remote, and consider it a worthwhile replacement at its price point. However, some customers have noted concerns about the button quality and size of the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 958 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for the price and it controls all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control is easy to set up and use. It is hard to get the batteries out when changing. It is a mid-level, nothing special product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what we expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these remotes when we sighed up with Directv. We have not been able to program this remote. Not happen to have to use our tuner unit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to sync up with the TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this remote for DIRECTV replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait and see

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, got it as a back up. When the old one goes bad will do review?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than rc85 it replaced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While better. The rc86 still suffers from the lack of any orgonomic advantages many other remotes have too heavy too smothe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DirecTV - Universal Remote is not user friendly with all TVs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't match it with my receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item other than I can't match it with the receiver for some reason so money wasted for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too many buttons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a more basic model my mother has a hard time with so many buttons

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    average -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble with the keys, already. You press a key and nothing happens.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with the Comcast remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use the remote to turn the tv on and off. It also does not work for the volume.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just a replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is exactly the same one you receive when you sign up for Direct TV. It is no different.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not completely sold just yet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jury is still out on this one. I might have to try some different numbers for the TV, but it works well with Direct TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with codes it is hard to determine which one will work the feature of my TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Lasting for DTV Remote!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DTV Remotes are expensive, especially when have to buy 2 or 3 remotes every year (for every TV set in the rooms); they have to be replaced yearly as it starts to stick! I don't think either BestBuy or DirectTV should charge that much for a remote! Shame, shame....... Don't have a choice but to recommend if using DTV........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    was a gift for someone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote as a gift for someone so I can't respond

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mute button is the only fickle part

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates nearly as it should except the mute button is sometimes fickle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best remotes for DirecTv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I had to upgrade they gave us the smaller remotes. They were cheaper and lighter, battery case would always come off. Saw these and had to get them. Bought 2. Solid remote. Long lasting. No issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote buttons don't late long on, but are required to have Direct Tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Direct TV Replacement Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume button is wonky- you have to point it just the right way to get volume. Otherwise, the remote is a replacement and it works fine. It's certainly not Best Buy at fault for this device not working well.

    No, I would not recommend this to a friend