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Customer Ratings & Reviews

Model:
RC64/65/66
SKU:
8462184
$34.99

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Universal Remote's ease of use and compatibility as significant advantages. Many appreciate its overall performance, finding it works just like the original remote, and consider it a worthwhile replacement at its price point. However, some customers have noted concerns about the button quality and size of the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 958 reviews
  • Rated 3 out of 5 stars

    It's godd just like directv stuff which it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good remote. Little trouble finding the setting, but I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new DTV remote was easy to set up and has been working beautifully since day one!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DirecTVUniversal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no different than the one I received directly from DirectTV

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Lousy remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons do not work well, very frustrating to have to push them three or four times to get them to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 1 out of 5 stars

    Terrible things don't work on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numbers don't work the info button doesn't work I can't reprogram it I've tried and tried and tried

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV Remove Controller Frustrations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product - if you can get it programmed for your TV. I'm ready to throw it out of the window!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Broke after 6 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons started going out after a short period of time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    haven't gotten it to work.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Direct TV, they were not able to get this to work, I down loaded the instructions and they are incomplete and it still doesn't work. Will be trying again soon.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extra remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poorly designed. No back lighting. Numbers for the channels are in a very bad area. I would return this if possible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Useful only if DVR is in line of sight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is infra-red only, not radio frequency. So if your DVR is in a closed cabinet, this remote will not work. Get the RC65R on line for a lower price instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very difficult to program.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to spend half an hour talking to 3 different people from Direct TV to get the code for my tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Easy to use remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this particular remote as I have Direct TV service. Able to do everything with 1 remote.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sad customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product could not find major brand items like my Samsung TV

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not compatible with my tv. I returned the remote.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work like it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We followed the set up instructions and it doesn't connect to Direct TV box or to the TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a universal Remote, it didn't work with my tv so i had to return it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't Program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this universal remote. Wife and I spent a few hours EACH and could not program our TV or amplifier. We tried every code listed with no success. We ended up returning two remotes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CouldntPair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could pair this remote with a Roku TV to enable elderly user with onset dementia to enter channel numbers rather than scroll up or down through channels.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sharp Not Compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not compatible with my sharp tv. Waste of money!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the right remote, used my phone as the remote, works great with Harmony hub.

    No, I would not recommend this to a friend