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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 3.8 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Camera Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are enthusiastic about the camera quality, condition, and ease of use of the Geek Squad Certified Refurbished Mini 3 Pro. Many also praised the flight performance and the convenience of the screen on the remote control. However, some customers reported issues with missing propellers and batteries upon delivery, as well as concerns about the packaging and the possibility of drones being linked to previous accounts. A few also noted the drone showing signs of prior use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 281 reviews
  • Rated 1 out of 5 stars

    Terrible was open box not refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my order it was incomplete and missing parts and the box was held shut by masking tape I sent it back and had them reshot a new one hopefully it will be a true refurbished product and have everything it should

    No, I would not recommend this to a friend
  • Cons mentioned:
    Propellers

    Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing a set of blades. Needs 8 to fly, not the six supplied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy refurbished.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no factory reset, device is bound with original owners account. It appears to be returned item.. not refurbished. All of bad reviews were FACT.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skimpy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed it didn't come in it's original box, or any box for that matter, nor did it have the user manual. I had to print my own. Just because it's refurbished doesn't mean you should skimp on the basics. It was still a lot of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drone

    Rated 1 out of 5 stars

    LOL certified

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like Best Buy keeps sending out this same drone to multiple pethst just return it and then leave s poor review . I did snd just got a new in box version

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening i found one of the prop arms was hanging by the wire. Parts missing. Called best buy and said I need to bring it back for a refund and go through the whole pirchase process. Geek sqaud recertification is false advertising. I learned my lesson go somewhere else for yours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy refurbished drones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished drones are returned drones. The one i received was on TERRIBLE condition. It should be called junk drones with missing parts. These are not DJI refurbished, they are returned with half the stuff missing and they still turn around and sell them again at a high price. Pitiful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT FALL FOR IT!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased thinking i was gonna save some money. They sent me a mini 3 pro box with a mini 3 inside that was locked to abother account. Do yourseld a favor and just buy a new one and save the frustration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Two strikes and I’m out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First order got “lost” in transit, second order arrived with damage, still logged into previous owners account with over 30 logged flights. These refurbished items are clearly a gamble. I won’t be trying a 3rd time, not worth the energy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived Damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone had a significant number of flights, still linked to old DJI account, and had been crashed. There was a damaged arm and the drone could not fly. Best Buy would not send a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better off getting it from dji refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a gamble,, i only bought it brcause people in the reviews said they were able to get a good one but in my case i got a bad refurbished unit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Partly damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came partly damaged so I had to return. Not sure why they would put this product as certified refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not recived my packed yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and they deliver me a Xbox controller with HDMI cables and I still haven’t got the item yet 

    No, I would not recommend this to a friend
  • Cons mentioned:
    Propellers

    Rated 1 out of 5 stars

    Sad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was all beat up, the camera gimbal was cracked and the propellers came in a ziplock bag

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible terrible experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible I received my drone not complete and had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not factory reset and had to return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was binded to previous owner and had to return it and purchase a brand new one because of my trip timeline.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gimbal issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues returning . This item due gimbal not stable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery

    Rated 4 out of 5 stars

    Works great without any issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I purchased the DJI - Geek Squad Certified Refurbished Mini 3 Pro drone and I’m very happy with it. The drone is easy to fly and takes great pictures and videos. The only downside is that the battery life is not as long as I would like it to be and a crack on one of the blades. Overall, I would recommend this drone to anyone looking for a high-quality drone at a reasonable price.”

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    DJI 3 Pro drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone was in new condition, it was packed in a plain box, no manuals but everything you need to know is online. I was pleased with this purchase and I will consider certified refurbish again. saved a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Savings After Some Unnecessary Extra Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the full review if you plan to buy. This is a great price for a very nice compact drone, with some unnecessary headaches. The drone I received was in the original box, but only included the RC remote, drone and battery. No instructions, extra props or other accessories. Unfortunately, it was still bound to another account and I did a factory reset prior to unbinding it. This resulted in me having to jump through a lot of extra/painful steps to get it unbound. DO yourself a favor and check to see if the one you get is bound to an account and go through the steps to unbind it prior to resetting or logging yourself in (see link). https://support.dji.com/help/content?customId=en-us03400006568&spaceId=34&re=US&lang=en&documentType=artical&paperDocType=paper

    I would recommend this to a friend