Customer Ratings & Reviews

Excellent product i recommended work good and good condition

Nothing less than exceptional from DJI. This bird is amazing.

Received the item and immediately recognized from multiple indentations in the top as well as in two motors and damaged propellers that it has been in an accident. Gimbal was not responding or moving with the controller. I did not bother to try flying it. Requested a replacement. As others mentioned Best Buy has lost its "Geek Squad Certified" credibility. If replacement is also not functional and / or missing parts or has significant cosmetic damage, will return that one and get a factory sealed one.

Everythings checked out and works fine, saved a few bucks.

Came in great working condition. Everything worked as if new

I bought this to take with me on a road trip through the Southwest US. Didnt use it too much as you cant use them in National Parks. But I was able to take it out a few time and got some awesome footage.

I got a great refurbished one first round. I actually wrecked it recently and took it into BB to see if they’d honor my Total Tech on it. Wasn’t sure since it was refurbished and they don’t say it’s got care on the website. They swapped it out no problem and the refurbished one I got in return was also in great shape

Not what I expected. However, still fantastic a fantastic drone choice!

Not bad for first drone even if it use you can take 70$ insurance

Drone arrived in perfect shape. Like new. I’ve had zero issues with it so far. Not I just have to hope congress doesn’t ground me and every other DJI drone pilot out here.

Love the drone, Over all for what I paid and what I got. Good deal, What was a pain, Is drone was still binded to previous owener. Took a lot of talking w DJI to get unbinded. But otherwise good deal. Drone is awesome

this drone is amazing I love it I can fly two and a half miles out with no interference. the price was excellent and I bought it refurbished. I saved a couple hundred dollars

Excelleanr flight tine. If you upgrade the batteries look into renote id if you sticj with the regular batteries then you are under the weight limit to reigister.

Mine arrived in the factory box. Looked new, but obviously had been used. It had pictures of inside a warehouse stored on the inboard memory. The original owner had been signed out of the controller, but not the drone. The drone was easily reassigned to my account. No problems.

I love my DJI Mini 3 Pro I’ve been a customer for almost 3 years now and I’m happy with you guys products I’ve bought car stereos, a Samsung Tablet, and a few other items and they’ve all worked really well thanks.

Great drone was near brand new when i got it and had 0 flight hours on it only missing a full set of props but luckily came with the spare set.

I saw many bad reviews and i guess i was a lucky one. My drone came in the factory box with everything that comes new. Its a great drone! I figured if it was in bad shape i woukd just return it, but i have loved it!

Came broken and missing all the accessories also it’s linked to another person account

Was totally upset by the customer service sales & geek squad. Purchased this item in store to make sure I was getting the right gift &on the knowledge of sales employee & store promises. Item unable to be used because refurbished incorrectly & remote still engages with another acct. Customer service sent me on wild goose chase to several best buy stores made geek appts in all they sent me on same chase. Only to be told they couldnt fix would or replace for price purchased but of course for revenue increase. Even though when purchasing and prior history with sales staff who said if need to return because refurbished then price purchased @ wiuld be honored laughable. Probably because he wanted to sell item & no one would know what was going on when returned for faulty product & promises. Returned item! Thanks Best Buy et al for ruining Christmas gift!

Beats any drone you can think of I’ve flown it flawlessly 3 times since my purchase and it is a outstanding item the RC controller really puts the cherry on top along with the crystal clear image.