Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Camera Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are enthusiastic about the camera quality, condition, and ease of use of the Geek Squad Certified Refurbished Mini 3 Pro. Many also praised the flight performance and the convenience of the screen on the remote control. However, some customers reported issues with missing propellers and batteries upon delivery, as well as concerns about the packaging and the possibility of drones being linked to previous accounts. A few also noted the drone showing signs of prior use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 281 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came in excellent condition. It was exactly how it was in the description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI Mini 3 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone works beautiful. all the functions are working properly so I think it was a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, one of the light on the leg doesn't work on it but that doesn't hinder functionality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    it's fun!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice quality images and video. very fun to fly!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 1 out of 5 stars

    Geek Squad Dropped The Ball

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went out on a limb and purchased a Geek Squad refurbished Mini 3 Pro. When it arrived, it honestly looked to be in excellent condition. However, once I booted it up I found that it was bound to another account and it also had a hardware malfunction that prevented it from even taking off. The fact that this wasn’t screened for by the Geek Squad is concerning. So many negative reviews have been written. You would think they would have a standard protocol to ensure that any drones being sold would meet a certain criteria before being sent to consumers. Thats your job, but I guess not. 1 star Geek Squad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both this and FPV at same time both open box with total tech discount save tons of money got this one missing both props and remote all together took it into storeand manager said i never ahould have received it, the box had a recycling sticker on it he told me it was supposed to be sent back to DJI little disappointed there but it looks like its hit or miss with there open box stuff it should be better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 5 out of 5 stars

    Really enjoying

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had about a month, but have 0 complaints other than it came with no gimble cover or screw driver.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Take a chance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished drone. Well it didn’t have original packaging or batteries so I figured it wasn’t meant to be and got a pro instead. I mean you get what you pay for that’s why it’s marked down just gotta take the chance

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Mini 3 pro dji

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, awesome follow , panoramic view,rc controls with a screen is a most

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Messed Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drone & Remote work great! The issue is Geek Squad put in the wrong hardware (screws & propellers) for the drone. The screws provided were much larger and if I hadn't also purchased the Fly More Bundle, I wouldn't have had enough hardware to even test the drone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great, just as described. Very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I had it for like a month now and the battery last a while.

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 5 out of 5 stars

    Pleased to get quality at a discount

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new, except stickers were removed, cushion material missing around gimbal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great fun. User friendly, great pictures geek squad refurb, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurbished, perfect condition, great savings on a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what I was expecting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect, no other accounts bounded. Works perfect, exactly what I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    DJI 3PRO DRONE.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I love this. Video quality are very smooth and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My drone was at a very good deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my drone press decision I made to buy from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI mini 3 Peo is an absolutely amazing drone. Light compact and great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come in great quality. Well packaged. Little to no set up needed.

    I would recommend this to a friend