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Customer Ratings & Reviews

Model:
CP.OS.00000167.01
SKU:
6471211
Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 753 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the OM 5 Smartphone 3-Axis Gimbal Stabilizer's ease of use, impressive video quality, and excellent stability. Many appreciate its compact size and lightweight design, along with the convenient selfie stick functionality. While some users noted limitations in rotation and range of motion, the positive feedback on ease of use and video quality outweighs these concerns. The app is also frequently praised for its user-friendliness and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 753 reviews
  • Rated 5 out of 5 stars

    DJI OM 5 Gimbal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Gimbal. Does everything that I need it to do. I only wish that DJI would update the firmware so that it will work with FilMic Pro. It works great with the software that it comes with. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only tried it once so far and the video is very stable and clear! I still need to use it more and play with the app a bit more to get comfortable with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI OM5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, I didn't use it for my travels, but around the house and in meetings, I have. Not sure if I would be mounting a phone on it and running around urban areas filming with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Complicated for my son

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my son, but my son having a hardtime to use. But the cool thing apps is great the quality is awesome.

    I would recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer,

      Sorry for the unpleasant experience caused. Could you please describe your issue in more detail? We'd like to help you.
      You could also contact the support team and provide the photos or videos for further assistance. Our team will help accordingly. http://www.dji.com/support

      Best Regards,
      DJI Support DJISupport

  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I love usong it so far. In my experience it took a time for me to learn how to use it properly. Great gimbal. I really like the color as well. I got the white.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App can be a bit less buggy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gimbal has a lot of feature for video shots, but app can sometimes be buggy on Android. Overall I would still recommend this gimbal

    I would recommend this to a friend
  • Pros mentioned:
    Stability

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I had to return it because the new iphone’s have good stabilization when taking videos.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer,

      We are sorry to read that the device has currently no use to you. Hopefully, you can consider other DJI products in the future.

      Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help.

      Best Regards,
      DJI Support DJISupport

  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original osmo and then the mini but this is so much more convenient… my only issue is I always seem to tilt the camera and can’t keep horizon straight but that’s probably operator error.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it promises but pretty expensive. Only nit is the dji app: it has yellow pop up messages in a font so small I can’t read them when outside in the sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s DJI

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s DJI, not much else to say other than they make some of the best products for photography and videography. Very nice companion device to have for iPhone 13 pro max and other DJI drones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth upgrading from the 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the 4 you might want to wait for the next generation. Not sure it is worth the upgrade, except you really need the telescopic handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a DJI fan and this product does not disappoint. I have the GoPro Grip and I like this so much better. It's more compact and the footage is directly on my iPhone ready to share instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness we are beyond happy with everything we purchased with Best Buy. Also thank you for the store associate that help us on that day he was on-point with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gimbal for my wife. She is a contant creator and uses this all of the time. The gimbal works great and improves the video stability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make a huge difference in photos and especially vi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and works well. Solidity of holding phone to device requires great care. It should be attached in only one way. If not it is subject to come loose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can make it work, but iphone 13 pro max too heavy for this in my opinion, especially in selfie stick filming mode. I keep trying to like it but price point also to high for features that are gimmicky but fun at first. You wouldnt keep using them. Active track is nice for Vlogging hands free. With a heavy phone i also wonder about the life of the motor. Not sure youlll get the use of this after novelty wears off Prob best for lighter phones and real budget film makers

    I would recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer,

      Sorry for the unpleasant experience caused. You could try to use the following methods to check if the problem persists.
      1) Remove the phone case and try again.
      *As the mobile phone case may be soft, the clamping position of the mobile phone clamp may shift.

      2) If the mobile device is small or thin (such as an iPhone 8, Nova 8, or OPPO Reno 5 Pro) or the mobile phone edge is arced, use the provided riser pad.

      3) If a high temperature prompt appears in the app, it indicates that the motor enters self-protection status. After the above two steps have been checked, please restart the gimbal and DJI Mimo, and the issue can be resolved.

      4) If the DJI OM magnetic ring holder is being used (provided with DJI OM 4), it is not recommended to use it with DJI OM 5. The compatibility of DJI OM 5 is mainly based on the DJI OM Magnetic Phone Clamp, which is recommended to be used to ensure stabilization effect.

      5) Use the magnetic phone clamp correctly. Make sure that the phone clamp is in the middle of the phone. Attach the magnetic phone clamp correctly to the gimbal.

      Best Regards,
      DJI Support DJISupport

  • Rated 4 out of 5 stars

    Compact and inexpensive Gimbal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI OM 5 is a compact and inexpensive three-axis gimbal, but Android owners will miss out on some of its most exciting features.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Hard to Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handle is TOO flexible and kinda hard to control. The quality is good but it is not for me.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Dear customer,

      Hi, we are sorry that the product does not meet your usage preference. You may try to adjust the speed of the joystick and Follow Speed on DJI Mimo app. We hope this answer helps you a bit.

      Best Regards,
      DJI Support DJISupport

  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. There is a lot to learn on this so I don't have a lot to comment on yet. I wish the battery life were as good as it is on the OM 4 but time will tell if it's enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, needs small improvements.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Wish I could control it remotely and the orientation would work a little smoother.

    I would recommend this to a friend