Customer Ratings & Reviews
- Model:
- CP.OS.00000167.01
- SKU:
- 6471211
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the OM 5 Smartphone 3-Axis Gimbal Stabilizer's ease of use, impressive video quality, and excellent stability. Many appreciate its compact size and lightweight design, along with the convenient selfie stick functionality. While some users noted limitations in rotation and range of motion, the positive feedback on ease of use and video quality outweighs these concerns. The app is also frequently praised for its user-friendliness and helpful features.
This summary was generated by AI based on customer reviews.
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product the video stabilization is pretty good.
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice gimbal for your phone to steady your shot!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to use, I recommend it 100%
I would recommend this to a friendDJI REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, software is so amazing. Thank you!
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Im very satisfied with the price
I would recommend this to a friendMust have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product helps take those hard to get pictures
I would recommend this to a friendLook elsewhere for a proper stabilizer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to purchase this item, unfortunately the return policy expired while I was out of the country. The Gimbal always "drifted" during most of the recordings. I looked at every forum to rectify this issue (recalibrating, full reset, etc.) and the problem occurred over and over again. The only Best Buy instructed me to do was to reach out directly with the manufacturer while still under the warranty (which has been more than a minor headache). Please find yourself another stabilizer as this will cause more frustration than it's worth.
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
We are sorry for any inconvenience. If you encounter any issues while using the OM 5, please feel free to contact us. http://www.dji.com/support
Best Regards,
DJI Support
Horrible Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited to get the Osmo 5. I purchased it used, and it was supposed to have all the parts; however, the box was missing multiple pieces, so i had to return it
I would recommend this to a friendGood for kids, not ready for PRIMETIME!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product, but it’s very limited if you want to do anything other than TikTok or Instagram videos. If you want to actually do anything on a professional level then this isn’t the gimbal for you.
I would recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
Sorry for the issue you've encountered. We will transfer it to the relevant engineer for consideration. We will keep improving and provide you with a better product experience.
Best Regards,
DJI Support
Iphone warning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with the iPhone 13 and the zoom functionality doesn't work. Just a heads up in case you have a newer phone. The other functionality works as far as I can tell so far.
I would recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
We are sorry for any inconvenience. If you encounter any issues while using the device, please feel free to contact us. http://www.dji.com/support
Best Regards,
DJI Support
Ok product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downfall of this is that you have to use their app in order to fully use its features. It kinda losses stars cause i cant use cameras to full potential, Samsung Galaxy S22 Ultra.
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
We are sorry for any inconvenience. We will forward your feedback to the corresponding team for a check. As a stabilization platform, DJI OM 5 can provide equipment with basic gimbal stabilization function when DJI Mino is not connected. You can enable your camera software after the mobile phone has been mounted, and then use the gimbal stabilization function for better shooting.
Best Regards,
DJI Support
Patience is a virtue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stabilizer is NOT lefty-friendly. The tracking is a little difficult to get the hang of. Overall fun toy, but not for the impatient.
I would recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
We are sorry for any inconvenience. We will forward your feedback to the corresponding team. If you encounter any issues while using the OM 5, please feel free to contact us. http://www.dji.com/support
Best Regards,
DJI Support
Ok but limited
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok gimbal but is very limited in its motion. I would definitely watch some you tube videos before making a decision to purchase this gimbal.
I would recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
Sorry to hear about the issue. Could you describe your issue in more detail? We'd like to help you.
Best Regards,
DJI Support
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda annoy using this, it tends to do its own thing and not what i expected. Doesnt move freely as i expected
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
We are sorry for any inconvenience caused. Could you please tell us more details about your issue? If you have any doubts or inquiries during use, you are advised to contact our team via support@dji.com. Please rest assured we will try our best to help you out.
Best Regards,
DJI Support
- Pros mentioned:Video quality
It’s okay but brakes down easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a week and then it brakes. Good quality but brakes down quick
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
Thanks for your inquiry. Would you mind telling us more details of your problem? We will check it and do our best to help.
Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, We are always here to help.
Best Regards,
DJI Support
DJI OM 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fumble to use with my iPhone. It’s ok. But after watching reviews, I wish I could have gotten the Zhiyan smooth 5.
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
Sorry for the unpleasant experience caused. We will keep improving to provide you more professional service. If you have any issue, please contact the support team and provide the photos or videos for further assistance. Our team will help accordingly. http://www.dji.com/support
Best Regards,
DJI Support
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well with Android phones................
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
Sorry for the unpleasant experience caused. Please download the latest version of DJI Mimo from our official website to check if the problem persists. Besides, please enable or allow "install unknown apps" to be installed on your device under the settings. Besides, could you tell me the model of the phone you're using now?
Best Regards,
DJI Support
Iphone Promax 12 users beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DJI OM5 I was looking forward to using it with my Iphone pro max 12, it never made a connection the phone with the DJI MIMO app. Service was absolutely no help at all. It eventually working a regular iphone 12 but I only found this out by mistake after I purchased the OM4. This also does not work with the ProMax but works with an iphone 12
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
We are sorry for the difficulties you encountered. Noticed that you can connect the OM 5 with iPhone 12, it should work with iPhone 12 Pro Max as well. Please try to reset the OM 5 (press the Switch Button, Shutter/Record Button, and Trigger at the same time and reset the Bluetooth connection) and restart the phone and try again. If the issue persists, please contact DJI Support at http://www.dji.com/support for further assistance.
Best Regards,
DJI Support
Very Disappointing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never been able to get this to align properly, but granted I haven't spent much time trying to figure it out because of the bigger issue: there's a major flaw in the design of this gimbal. When I use it with my camera on wide angle setting, which I typically do for landscapes, part of the device shows up in frame, which obviously ruins the footage. Lesson learned: always do thorough testing of any gear or device before the return period expires or possibly be stuck with something that doesn't meet your needs.
No, I would not recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
We are sorry for any inconvenience. You can follow the tutorial below to mount your phone. https://www.youtube.com/watch?v=zqR_mDdThdA&list=PL65kukZorPdNamGnKG803vmzK8PZBr_dY&index=3 You can also contact our support team through the link below for further assistance. http://www.dji.com/support
Best Regards,
DJI Support
Not what I was expecting...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can update this on a later day I will. Currently it doesn't work with my phone (pixel 5 running android 12) the app crashes as soon as I tap on it. Was told it is catered more to iPhone users after my purchase as a lot of the features don't run so well on Android phones. Not sure when the app will be updated to support Android 12. Overall not a purchase I'm happy about.
I would recommend this to a friendBrand response from DJI Support
Posted .Dear customer,
Sorry for the unpleasant experience caused. This issue has been resolved yet. Please download the latest version of DJI Mimo from our official website to check if the problem persists. Besides, please enable or allow "install unknown apps" to be installed on your device under the settings.
Best Regards,
DJI Support