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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.4 out of 5 stars with 885 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the Osmo Mobile 2's ease of use, high-quality video, and impressive stability as significant advantages. Many also appreciate its lightweight design and generally positive price point. However, some users find the size somewhat cumbersome and have noted occasional challenges with the software and instructions. Despite these minor drawbacks, the positive feedback on video quality and ease of use strongly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 884 reviews
  • Rated 2 out of 5 stars

    Too bulky and hard to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this and sold it right away. Didnt care for the way it operated at all. Gotta be something easier to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it’s worth it worked great for about a week and hasn’t worked right since and it’s to late to return

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Joec. If you are having any issues and can not return, please contact our customer support for help resolving them! dji.com/support DJISupport

  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second model was harder to use and then the battery died. Keep your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn’t what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to travel with, and not too heavy the only bad thing is the battery doesn’t seem to last long

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Chris, sorry you weren't happy with the battery life. It has been tested to last up to 15 hours under ideal conditions with the gimbal fully balanced. Heavier phones or really active usage could decrease that battery life, but you should still be getting enough battery life to last a whole day (with common usage patterns). If you aren't getting even that, please contact customer support as there could be a technical issue. DJISupport

  • Rated 2 out of 5 stars

    It loose stability suddenly, battery last 2 Hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loose stability in the middle of a recording, battery only last 1:50 minutes

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Alex. That is definitely not supposed to happen. What you describe sounds like it's due to a poorly balanced gimbal. This would strain the motors decreasing battery life and possibly overheating the device, causing an unwanted shutoff. Check out our youtube video for a great breakdown of balancing procedure. Should take only a couple minutes! https://www.youtube.com/watch?v=7fWe1o2RjZY DJISupport

  • Rated 2 out of 5 stars

    Wanted so bad to love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not there yet, slow, unresponsive, maybe in the future!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use it , when I charge it it showed me that is full but when I unplug it is not working well like the time before . The first of purchase it was working in perfectly use however after a year i am not able to use it due too much of problems going on it .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great gadget for the cinematographer in you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not simple to operate and is bulky to transport.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hey Andrew. We're sorry you found the Osmo Mobile to be cumbersome. To ensure the Osmo Mobile 2 has strong enough motors, good enough battery life, and comfortable ergonomics, we chose to design Osmo Mobile as we did without making any sacrifices.

      If you are still having trouble with operation I highly recommend going to YouTube for a huge amount of tutorials by both DJI and customers. These are truly helpful. Thanks! DJISupport

  • Rated 1 out of 5 stars

    Basically useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mic input, and lighting port is blocked for no good reason. So you can get some great shots with terrible audio. T shaped Lighting Adapters don’t work well. Wish I didn’t miss the return period, now I have a $130 paperweight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gimbal DJI is bad outta the box, it’s spins completely out of control and nearly broke my iPhone 6 Plus. This product will be going back to Best Buy immediately. I’ll just have to get a smiple selfie stick.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi Doublem123,

      The phone needs to be balanced in order for the stabilizer to work properly. DJISupport

  • Rated 1 out of 5 stars

    Only works on WiFi.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went horrible bought this on a trip I went on Malibu beach and would not connect to the internet, only WiFi. It would connect then disconnect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my iPhone X and I didn’t work as good as I expected. Read many reviews before purchasing but, it did not meet my expectation. Returned it after giving it several days of usage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    May be defective. Couldn’t get it to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be defective. Couldn’t get it to work as it should. I used to have the osmo 1 which used to work perfectly but this osmo 2 would not initialize correctly. Make sure to get warranty if you must have this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is horrible, it keeps shutting off and it's not compatible with iPhone Max size phones. It stores video in its built in memory, which is small by the way.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I got this gimbal hoping to use it with my IPhone plus but it dint fit to it it was not able to use all Fe funtions and was not that stable. I’ll try with an other brand.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi Oseas,

      We are bummed that you didn't like to OM2. Did you remove the case from the phone? All iPhones should fit easily - even the iPhone XS Max. DJISupport

  • Rated 1 out of 5 stars

    Garbage gimble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worthless device. Does not work at all. It will not sync with phone easily, loses connection, does not balance, jerky moves. It is basically useless junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it worked great with my note 8. Touchy on the calibration. But now after 3 months it no longer balances the phone while filming.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      TWade, we're really sorry you are having poor performance. While the Note 8 is a large device, with no case Osmo Mobile 2 should be able to balance it well and not harm the motors. Make sure you are balancing all 3 axes. If you are still aren't having success please contact support as this may qualify for warranty replacement. DJISupport

  • Rated 1 out of 5 stars

    Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does Not work with the I phone XS max. Don't waste your time or money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only meant for tiny phones. Bought it and tried using my iPhone XS Max and it was too much for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have made a better product. Doesn't balance at all. waste of money.

    No, I would not recommend this to a friend