Customer Ratings & Reviews

To use the software that is required to get the most out of the unit, you have to sign to let them give your personal information to third parties and they have no control on what the third parties do with your information. The unit will NOT work and with larger heavy smart phones such as iPhone 8 Plus. It will have limited functionality without the software on smaller phones.

I consider myself tech savvy but trying to set up this device drained me. I was going to order a smove then read all the negative reviews especially about returning the device. While searching reviews I noticed that Best Buy has a one similar. I went to the store because I love Best Buy and usually the products don’t let me down. Fully charged it and then came the headaches. I could never get it to stabilize even after watching the YouTube videos. I was so excited to buy and use the product but it’s just too much hassle and sadly I will be returning it to the store. I’m not comfortable taking out my 1000 phone and using it without the case because larger phones with cases are not stable. I was never able to get it stabilized. Super bummed I was excited about the product.

Once I set up the gimbal it worked fine. I bought this device to help me make professional 4k video shots while in Paris. Fortunately, I practiced some before I left for the trip, but even after practicing with the device, I found myself spending too much time tinkering with the balance, having to start all over again each time I had to store it and for the iPhone 8 plus, it seemed to not fit and work as well as it probably does with a smaller phone. Ultimately, I put the gimbal away and decided that the shots I was getting with it were not substantially better than what I normally was getting from just using my phone. So I put the device away and enjoyed the rest of my trip. Also it does not support 4K 60 fps. So between 4k 30fps and gimbal and 4k 60 fps just iPhone, I would say, just use your iPhone and hold it steady.

Charged over night, now it's fully charged and turns on, but the only parts that works are the Bluetooth (DJI app doesn't connect tho), and the lights. The gimbals don't even make a sound or attempt to do anything. Now both local BB stores are out of stock, so I'll have to wait to return and get a replacement. Typical DJI horrible QC Chineseium junk. Several other people have gotten DOA units too, if you check the reviews on Apple Store.