Customer Ratings & Reviews

It wasn’t easy to use. I was trying to use it for my blogging but it was always hard to set it up so I had to use my old equipment instead . I tried to use it 3-4 times. Had difficulties to stay it , which is not appropriate when you meet your equipment to use fast. I had to return it. Time waste

This will not work straight out of the box. I’ve read the manual, tried to get support, and tried to mess with it but it won’t hold the weight of my phone (iPhone 14 promax). I hope they let me exchange it.

It's not as good as I expected, sometimes it doesn't work properly, the story modes in the app are not enough, I regretted not buying Osmo.

Im not totally happy about this gimbal, but to be fair, I could be a user error as well.

Not able to understand going to a tech store and tech workers had no idea what a gimbal was

When I first got it everything was fine. Then about a week later It didn’t balance my phone right and I don’t think it can be fixed. And too late to return! Disappointed

Not compatible with my phone S21...Only for Iphone

This product does no do what it is supposed to do.

Not useful at all I want to return it. The phone did not fit fully and phone weight is higher than expected

It comes with no instructions I don't know how to use it

DJi and google play are NOT compatible. I bought this to go with my pixel pro 8 and come to find out Google play took down the needed app for privacy reasons against DJI. I had to return and went wih the insta360, which is compatible.

They send it to my old address. Spoke on the phone with bestbuy support and they reassured me , they will resend it to my current address. It never happened. Paid for it and never had it.

Very finicky and doesn't operate as per the instructions.

It did not work with my Galaxy S24 Ultra. It did work with my daughter's iphone 13.

it’s a good stabalizer but mine broke after 2-3 months and won’t hold the phone level it’s just always crooked even after re calibration. kind of disappointed and I cant return

Returned item due to being hard to use, poorly designed. Not worth price.

The idea is great but this particular one did not work so I couldn’t use it at all .I chose to return it and not exvhange

Best Buy shipped to the wrong address and won’t rectify the issue. Don’t trust them they’re scamming

Easiest to use, had the best app, and reliably stabilized our video, making it the go-to choice for more cinematic smartphone shots.lots of editing features and great object tracking. This model’s battery is a lot smalle Android users must go to DJI’s website to download the app and then disable protections on their phone to allow installation of outside apps.

My hands shake so this helps steady the phone. Very easy to learn and use.