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Customer reviews

Rating 4.2 out of 5 stars with 1362 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,362 reviews
  • Rated 5 out of 5 stars

    Friendly knowledgeable installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhe installers were very professional, knowledgeable of the product. They explained what they were going to do & did it well. They cleaned up as they went, when installed they too the time to go over the product with us. We were very leased with the installers & their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waited patiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First appliance was badly damaged out of the crate, so had to wait several weeks for replacement to be delivered. New Installation was fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with new oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have my new oven. The two men that installed the oven were very professional, did a nice job of installation, cleaned everything up after and were very pleasant. thank you rosemary hanson

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Donit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys. Quick and easy. 4 stars bc Best Buy went multiple teams and they didn’t know what was happening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer, Jason, was excellent and ensured the double wall oven was installed properly and everything was working as expected. Great overview of how to use oven and use Smart LQ features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice double oven for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family needed a new double oven of good quality for a decent price. Purchased the GE oven and received more for the price. Oven has all of the features we were looking for and more. Self cleaning option for both ovens so you can still use one while cooking in the other.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. Installers seemed rushed or not knowledgeable. The main complaint on the double oven install is that they neglected to take off the blue protective film prior to installing in cabinet so I have ripped blue film all around my oven that I can’t get off. They need to come back and pull oven out and do what they should have originally done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Service is good, but additional charge added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the service is good for my oven installation. However, they ask additional charge for power plug modification as well as modify height of my cabinet. Total additional charge is around $400 added on the top of original $200 installation cost. It's a little bit high although all these charges make sense to replace my old oven. Next time, I might get quote from local contractor before asking bestbuy to install it for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A comedy of errors with a happy ending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it took us nearly a year to get the new ovens delivered and installed, including one phone where they informed me I had "cancelled the purchase", everything seems to have worked out ok in the end. Items were delivered, installation was completed by a professional and everyone is more or less happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great! Great installers who knew what they were doing, friendly and professional. They did a better job on the rewiring than it was before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall oven Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the people who installed my new wall oven. They were very courteous and professional. And before I knew it, oven was up and working, and old one was out the door! Very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premier Logistics installers were great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Premier Logistics installers were wonderful! Not only were they communicative, ontime, and tidy, but helped solve a size issue with the install based on what I wanted as a finished product. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, took appropriate precautions and did a good job installing. They even measured before removing old unit to be sure it would fit. In the end, it was cheaper than the other big box stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much better than trying to install myself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I didn't choose to try installation myself. The space available was challenging and the installers had to modify the space and try various options. The installers were very polite and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well. Tec was on time and well prepared for the job. Very professional. Good job !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JMAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JMAC did a great job installing our appliance package! They were very courteous and professional, and efficient! They even did a few things above & beyond what they were contracted to do, and I hope that if we ever need an installation again, JMAC will be the one's sent out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure Beats Installing This Myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and arrived on time. Installation was done correctly. There was one hiccup and the installer problem solved to figure out a solution to get the install done. I wish all installs went this way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery & installation of Wall oven

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great professional service and installation. The guys that delivered the wall of an uninstalled it checked it to make sure it would work and explain to us how to use all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality but sound could be better. Even when you put it up all the way it's not as loud as what I would like. Not bad but I expected better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Whirlpool double wall oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered and installed a Whirlpool double electric wall oven at my home recently. The installers were prompt and polite, and they installed the oven very quickly and then checked it out and then demonstrated the operation. We are very pleased with their work.

    I would recommend this to a friend