Customer Ratings & Reviews

I had my game delivered on release date and the steelbook delivered today in a box. Arrived flawless no dents/scratch. Preordered on the day the bonus steelbook was added. Thanks best buy.

I called sales support before preordering to confirm that an online order would also include the steel book. The sales rep sent me a text with a cart they put together for me saying that if I used that cart, I should be all set. After several shipping delays, the game finally arrived without the steelbook. I will be promptly returning this copy and buying from my local store.

Pre ordered this game and even chatted with best buy chat agent to confirm i would get the steelbook. They even sent me a checkout link after talking to them to make sure the steelbook was in my order. Went to pick it up today and SUPRISE, NO STERLBOOK! I immediately returned the game and will now give my buisness to the PlayStation store. Thanks for nothing Best Buy, literally…

A compelling and intriguing fantasy Arpg thus far.

I am a bit conflicted. We had preordered both this game and the Princess Peach Showtime. I even shopped with an "expert" to ensure that I would receive the pre-order bonuses and steelbook case. When I made the purchase, the steelbook and bonus were included in the order. However, come launch day the two are nowhere to be found on file anymore. I've read others found it removed from their orders as well. Not only did I receive the pre-order after launch day, but the steelbook and pre-order bonus were missing. Even though Princess Peach Showtime! was delivered on launch day WITH the preorder bonus. So, it seems Best Buy just had a really bad go at Dragon's Dogma 2. Every thing in the universe is trying to make this game fail. Regardless, judging by everyone else's awful experience, I won't even bother trying to fight for a steelbook despite having proof. The entire point of purchasing through Best Buy was for the steelbook. I'll just refund this game and get it somewhere else. Last time I use the "shop with an expert" option and the last time I pick shipping. May be the last time I preorder from Best Buy altogether and save myself the grieve.

The game is fantastic. Might just be my game of the year. I pre-ordered it early to get the steel case for it and Best Buy never sent me the case. Tried contacting them about it and I've been ignored. The game is awesome, but this was my first time buying from Best Buy, and it'll probably be the last. But it elsewhere.

They show the steelbook STILL in the standard page for physical orders… but they dont have it AND they couldnt even fulfill their preorder bonus supply. When i talked to customer service the agent at first told me it didnt exist and i had to direct them to the product page at which point they said they were out of stock.

A visually beautiful, rich world of character, enemies, and unique combat mechanics. Really enjoying it!

There's a fun game here but it takes 30 hr to get there and I don't have that kind of time!

Having waited 12 years for this sequel I can't be happier! This game is a must have for any die hard action fantasy roleplaying games! This game will have you traveling and fighting monsters nonstop!

i'm dissaponted I was supposed to get the steelbook with the game because that's what I preordered . However when I opened my package the steelbook was missing ....

I preordered this edition specifically for the steelbook, which is in the images of the product, but did not receive it. This is false advertising no matter how much the customer service says "the steelbook was not in the listed features of the product".

Wanted to write sbout the game itself, and not hear complaints. About a steel book case that has nothing to do with the game itself! If you play game you will enjoy it! Highly addictive!

I LOVED the first one and preordered this one, but the deva waited until release day to have microtransactions. I refuse to play a single player game with microtranactions, especially ones for fast travel and editing your character.

I placed the order on the 20th, the confirmation said it would ship by the 22nd. Figured it would be a fast and easy delivery, ship from a local place like previous orders. But nnnnoooope. The next conformation I received basically said "oops, it won't arrive until the 5th of April, if it later you can maybe get a refund." .... great. Now its saying the 2nd, which is still 10 FREAKING DAYS LATE. I still want my pre-order metal case, but even if I didn't, there's no option for refund at this time. ... oh, and it's shipping from NY, I'm in WI , it's doesn't take 10 days, maybe 2 or 3 tops. ... looking at the other reviews and forums; I may not even get my bonuses. .... I sincerely wish I just ordered from Amazon or just got a digital copy... You failed pretty hard Best Buy.

Game needs some serious updates but has alot of potential

If you enjoyed dragons dogma one, this is the game for you.

Highly customizable character editor with a satisfying game loop; ability to use different vocations and the varying team formats allows for different play styles

Great game but Did not come with pre order steel book.

Pre-ordering this game was easy and was delivered ontime. It is a fun game. And Bestbuy is the only store that offers the pre-order bonus of a steelbook.