Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Back. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 13. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.

DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

Model:
3002339
SKU:
6269218
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1550 Showing 30,981-31,000 of 64,717 reviews

  • Play station 4 controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play station 4 controller If you need one for your consul buy one if not don’t worry about it I’ll get the warranty just in case

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • It works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but for odd reason I had hard time connecting it to my ps4 before I can even use it.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend

  • Controller that works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for as I bought another controller before this one and it broke within 24 hours. This Sony controller is the Best Buy for your money.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • Keep spares on hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an extra so I won’t have to hear about it this summer. This things are sometimes hard to find these days.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend

  • Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for an awesome price not only was the product what was expected but when at the store the customer service was excellent

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Control freak

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these controllers, easy to use and great durability.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Game controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller for my gaming system. Color is amazing

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Sunset Orange

    I would recommend this to a friend

  • Happy Son... Happy home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this for my son!! He was having trouble with his other one and whenever it's time to visit a friend... it the problem of the controller. No more!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Excellent controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great and since it’s new it feels awesome to play with.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Electric Purple

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comllaints about this at all. My kid loves the colors and it works good

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Blue Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    very good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. the controller is working well, very easy to use

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black

    I would recommend this to a friend

  • PS4 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would normally buy my gaming products in GameStop but Best Buy always has them in stock and in my color preference.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend

  • Go with Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony controller is the only way to go with the ps4. I wouldn't go with any alternatives.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller great color and works great for my ps4

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Great controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote controller. Works as expected. Love this new color

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Titanium Blue

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Darn good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody beats Sony. The look and feel of it is just great.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Cool control

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and look of this control. I would buy again.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Red Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this control is great. Personally enjoy it more than it's predecessor. Feels and plays very well.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Great Controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, Very easy to use and buttons feel great. And such a nice color.

    This review is from Sony - DUALSHOCK 4 Wireless Controller for PlayStation 4 - Magma Red

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Ps4 remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Looks great. Very easy to use. Highly recommended.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

    I would recommend this to a friend
Page 1,550, Showing 30,981-31,000 of 64,717 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.