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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1713 Showing 34,241-34,260 of 64,717 reviews
  • Rated 5 out of 5 stars

    Be Careful with OpenBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons don’t work. I’m gonna have to return this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super comfortable controllers. It's one of the main reasons I went with a PlayStation rather than an Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony n the color red I was shocked that they even made the crystal version of the ps4 controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAYSTATION 4 IS A HUGH UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHRISTMAS SPEC BLACK CONTROLLERS 39.99. GREAT VALUE AND THEY WORK GREAT. PLAYSTATION 4 IS EVERYTHING THEY SAY IT IS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualShock 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better for small hands than the Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Love the color kind of pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color it works great. Kind of expensive...but it's the going price for these controllers... I like having the different colors with kids.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Surprisingly pleasant color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this color because it was all that was available amid Covid, and I was worried the color would annoy me over time as a mainstream American male, but it’s actually a very satisfying matte rose gold. Other than that yeah it’s been a good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works wired too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems better built then previous gen ,like the fact you can play wired for a lag free gaming experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4th Gen PS controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Same controller that comes with the system, need two if you still play multiplayer games with ppl in the same room. Seems like the R2/L2 buttons are bigger, I sometimes find myself tossing grenades and such when I didn't mean to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price and good graphics fun and great for family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I alway like this color steel black.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 controller will match my 2 generation PlayStation 4 cause I really like this color. Also I have original jet black PS4 controller to match my 2 generation gaming console also jet black too. Waiting for the PS4 pro gaming console to drop in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Authentic dual shocks are worth the extra money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all need 2 controllers! Gave in and bought mine, thank you best buy for having everything I need all in 1 place!!:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS4 controller review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transaction all around. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The distance on these wireless controllers is amazing! It is so nice to be able to actually sit on the sofa. At times the sound and vibration effects take place and it is neat. The only complaint is that if you save a game with a controller you have to restart with the same controller. It is kind of weird and was not clear at first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good deal, normally around 50 bucks. Glad I didn't have to pay extra for the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one when my ps4 controller that came with the ps4 started acting up. When you're gaming online you need a controller that works. So bought this one and it's great. Blue is a nice break from the standard black and the two tone color is a nice touch. Best buy had it on sale so it was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality controller. It's exactly what you'd expect out of a DualShock PS4 controller. It's very responsive, sturdy, and it looks nice. With 3 boys, these things take a beating, but hold up pretty well. In the 3 or so years I've own my PS4, they've only been able to break one controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice & smooth. Love the touch pad option! Also love how Sony has rechargeable controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this badly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knobs on my original controller got so worn down I needed a new one bad. PS4 4Life

    I would recommend this to a friend