Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Back. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 13. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.

DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

Model:
3002339
SKU:
6269218
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1782 Showing 35,621-35,640 of 64,717 reviews

  • Solid Sony product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DS4 is the best controller from Sony to date and you can't beat the beautiful white finish.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend

  • Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a PS4 for Christmas and had to buy a second controller, couldn't go wrong with the blue.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Wave Blue

    I would recommend this to a friend

  • Its a controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triggers are nicer than on the DS3, decent d-pad, the light bar is largely pointless, still don't need a share button, but the revised version works on PC without a special driver set.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • A Summary

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement controllers! Great replacement controllers!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend

  • nice controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a simple controller. It works great! The buttons work, along with the toggle stick. Great :D

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product will be going to buy another soon

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend

  • Great for multi players

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though about getting an off brand controller because Sony's is pricey even on sale. But I have been burned before and ended up wasting money on junks. So, if you want the real thing you pay for the real thing.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there to say? It does all the things a controller should do and it looks great doing it!

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Urban Camouflage

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controller is so new and amazing. Bigger than the PS3 and with the new pad it is amazing.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • Good Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and the feel of the ps4 controller but the battery doesn't last as long as the ps3 controllers. But that aside, I love the ability to plug ear buds into the controller so I don't make too much noise.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Wave Blue

    I would recommend this to a friend

  • Great addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick is well worth the price you'll need it for more people to play.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons, triggers, touch-pad, d-pad and analog sticks are all very responsive and feel great.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Urban Camouflage

    I would recommend this to a friend

  • Neet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller makes the game more exciting. It shakes and rumbled during the game. Lots of fun

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • PS4 controller(Red)

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale. It’s just like any other controller.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identical to the stocked controller bundled with the PS4 console. White obviously will show more wear after use but the contrast from black to white is aesthetically pleasing. Moreover and noteworthy is the top left button (L1) seems to stick regardless of the controller color choice.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend

  • Love the color!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for Christmas! He’s going to love it!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS4 controllers are solid as usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color scheme here and needed a new one got it for 39 bucks while black friday was ongoing. Great deal and these always last a long time so if you get them at the right time for the right price it might be worth grabbing a couple!

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Blue Camouflage

    I would recommend this to a friend

  • Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second PS4 controller to play with family

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend

  • Wireless controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a wireless controller so you don't have to be right by the console.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • Noice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, just wish the batteries on the PS4 controllers would hold its charge after a year of use

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
Page 1,782, Showing 35,621-35,640 of 64,717 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.