Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Back. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 13. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.

DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

Model:
3002339
SKU:
6269218
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1788 Showing 35,741-35,760 of 64,717 reviews

  • Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I bought online, great product and fast shipping

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend

  • Sony PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has the game add ons youn need and always for the best price

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • First Party PS4 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, good responsiveness and hand feel.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend

  • controller for PS$

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a controller for sons PS4, not much more to say.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • Can't beat it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Sony outdoes itself with the most comfortable controller on the market.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Works good so far. Color is nice but.....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Awesome battery life compared to my Batman Arkham City Limited Edition controller. Left joystick kinda (barely) sticks. "Seems" slightly bigger although it's probably not. The "blue" light shines through the controller touchpad slightly which to me looks neat (my other controller doesn't do this). Color is neat too although the non-textured parts of it seem rose goldish. For now, it works as it should.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Copper

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Beautiful Color in Sony PS4 Controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a Purple liker then this beautiful piece of Sony PS4 Electric Purple will do even better to have and best to believe in time maybe a PS5 controller could come about having this idea to do.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Electric Purple

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything OK. We received the package on time and in perfect condition.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend

  • I love the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color ,good grip and smooth control I would buy another one

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend
  • Pros mentioned:
    Color

    awesome controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this crystal red dualshock 4 is a very good looking controller.. buttons, analog stick and triggers feel tight and very responsive, just how they should be.. overall if you looking to buy a dualshock controller buy this color. its very atractive!

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal

    I would recommend this to a friend

  • Me encanta

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4 controller plus the price from bestbuy

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Love the color.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to luck out when I went to my bestbuy. The greeter told me they only had camo green left. We went back and checked and there was exactly one purple one. Looks nice and compliments my galaxy color room. :)

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Electric Purple

    I would recommend this to a friend

  • Feels good to have a stick that works.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper sticks not worth buying, only buy PS sticks.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color looks just like the picture and it was much needed

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend

  • Squeak

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is self explanatory but I do appreciate how comfortable it is to hold.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • Wonderful feel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a nice rubberized feel on it which makes it comfortable in your hands.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Good controller.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some bad history with how fragile PS4 controllers can be. This is my third one. They feel good to use but I can't say that they last too long. After even just a few months of prolonged use my last controller's R2 and right stick stopped working. Hopefully this new one sticks. Also, the purple color is cool.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Electric Purple

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Great Color Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this limited edition gold controller when they released the limited edition gold console. The color is great and it is not too flashy. I highly recommend this controller to anyone looking for a new controller or replacement controller

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend

  • Great gift

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gift for my Son, really enjoys he's games.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend

  • Great controller totally would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shiping was late by one day but still satisfied would recommend

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend
Page 1,788, Showing 35,741-35,760 of 64,717 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.