Customer Ratings & Reviews

I bought the item a day before and got it the next day! Great service

Great product and the extended protection plan is well worth it

It’s fine I guess, only problem is that it’s a PS4. I hate Sony but only bought the console for MLB the show. Rather have a Xbox tbh

The standard of controller design. Great price, great product

Controller come w bundle. Good price to get bundle than single controller

If your DualShock 4 controller is wearing down or broken this is going to be your standard replacement. Not a huge fan of the price point for a controller that tends to wear down easily and doesn’t have great battery life, but this is where things are at for this generation of controllers. Pick one up on Black Friday for cheap if you can. The gold color I got has a nice look to it.

Great PS4 controller, certainly better than off brands. Only complaint would be that fact that the stick stems get worn after a decent amount of playing causing the controller to eventually fail.

I’m glad to say that I’m always happy for everything I buy at Bestbuy!

Can't get enough of this game, Road to the Show gives weeks of entertainment by itself.

Great the customer service and even better price for the ps4 controller.

With this controller if makes me feel like I'm really a part of the game.

The joystick was very good. I like it a lot, it is very comfortable.

This controller fits my hands so much better than anything else I've experienced.

These are good controllers, and I love the fact that you do not have to program them to the playstation when you first open the package and turn the thing on, but I've had to purchase 3 of them within the past 6 months. The L2 button (aiming button) on the first controller suddenly kept getting stuck to where I was constantly aiming and it wouldn't release on its own. The 2nd controller started having issues with the L1 button (grenade or relic cleanser if you play Destiny). I'm still using this controller but I've notice that sometimes the button isn't working the way it should after about a month of game play. I decided to buy the 3rd controller as a back up and also purchased the $8.00 replacement program in case I have any issues since I don't want to keep spending $60 every month or so. I never had any issues with my PS1 controllers and I haven't heard any complaints about the PS4 controllers so I'm not sure if it's just bad luck with me. The only other complaint I have it the battery life. When you first purchase the controller, it can go about 10-12 hours of gameplay and party chats without the charge. However, I notice after a week or two, you begin to have to charge the controller more and more so I ended up buying a longer cord so I could play and charge at the same time. I do not eat food and touch the controller and I do not slam my controller down. I take very good care of my items so there shouldn't be a reason for the issues I've had. I know there are more expensive controllers in the game world but for $60.00, I think SONY should investigate the button issue and see if they can find a way to extend battery life. Overall, it's a good controller and I'll continue to use these because I will not spend a fortune on a controller that someone who plays video games for a living may spend.

We get an average of a year or so out of the controllers. Battery goes bad and you can’t replace it. Knob controls begin to get weak, losing quick movement in games. Having a micro plug for charging and or when needing to connect to console, the cable plug ends go bad. Therefore you have to keep buying new cables too. Be nose if they changed the port to usb-c

After several years of playing, my son needed a new controller. He absolutely loves the camo design just because it's different. I ordered it through Customer Service, they did a price match and I was able to pick it up at the store. Great service!!!!

The ps4 controller feels comfortable and responds with a precision like no other.

Controller's Recharges fast. Love the interactive play it has within the controller.

Very fast delivery and very good product!!!!!!!!! Best Buy the best!

this is a reliable device with high precision, would really recommend it