Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Back. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 13. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.

DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

Model:
3002339
SKU:
6269218
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2210 Showing 44,181-44,200 of 64,717 reviews

  • Awesome camo controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is perfect when you are trying to play in the snow and hide from your girlfriend at the same time!

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Urban Camouflage

    I would recommend this to a friend

  • Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger was not provide and that is the only draw back

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great new version!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new generation of dual shock controllers it feels like they took a piece of clay and molded it to perfection for hands!

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • DualShock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual Shock is a must for any game enthusiastic. Re-charge time is quick. And depending on play style, last a long time.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • is was a great control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i been using it for a few week and i love it thank

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Sony never fails

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the color amazing the controller is great and well worth the amount.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Berry Blue

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Very Coo

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking color and really good quality controller. Love the gold.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Really Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a month now and it is holding up well and also it’s looking good

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Electric Purple

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and recommend to buy in Best Buy than elsewhere

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Cute controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it actually charges unlike the older one I had so that's cool

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Electric Purple

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Sleek design

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualShock is amazing! Best controller design I’ve ever laid my hands upon !

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Love the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love what Sony is doing with there latest controllers with the color and updated Touch Bar light

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Copper

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Favourite color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color looks very tactical. I only play FPS games and goes perfect with those games.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Gaming controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product really loving the quality and overall look of it

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Alpine Green

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    My controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his new controller! Easy to use and very nice!

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great PS4 Controller

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the DualShock PS4 controller especially in this vibrant Electric Purple!

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Electric Purple

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Sony PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son so he had an extra controller when friends came over . They love it

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Wave Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Product is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualshock Controller was an excellent choice for, my son'. It's durable and still in great condition.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Wave Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old ones of like 5 years. Works great .

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend bought this controll with our best buy card. The analog stick messed up right away within a month couldn’t return or exchange. Second time this happens!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    No, I would not recommend this to a friend
Page 2,210, Showing 44,181-44,200 of 64,717 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.