Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Back. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 13. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.

DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

Model:
3002339
SKU:
6269218
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2308 Showing 46,141-46,160 of 64,717 reviews
  • Pros mentioned:
    Overall performance

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Added this new color so when friends bring theirs over we know which one is mine.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Wave Blue

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works just as it should, its a great color and fits much better than the ps3 controller

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend

  • Better choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope skin! Get a lot more for 5 dollars less compared to the other controllers

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Controller is great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and the functionality is nice. And I love the color.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Red Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Ps4

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a game controller. And it works like it should

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so everyone in the house had different color controllers and they all loved it.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Gold DS4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, obviously just like the original except it's gold.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, easy to set up, and easy to use just like it should be.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Replacement Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a dual shock 4 controller but in gold, Works as expected! Nothing new or outstanding!!

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend and she is very happy with it. It was a great buy. Thanks Best Buy!!!

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend

  • Can't go wrong with the original.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for cheap. 20$ off. Nice and sleek feel nice on my hands.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than playing a game on a new controller. The smooth transitioning and feel....awesome!

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Urban Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Must-own!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, design, and easy to link to PS4/PS4 pro.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Blue Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Awesome color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I saw it I kno I had to get it, the color caught my eyes waz a must get.....

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Sunset Orange

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Mix it up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the 360. Now i have to have one white and one black controller for my systems.... love it

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color makes it easy to identify who the remote belongs to. In my house, the blue one is my son's.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Wave Blue

    I would recommend this to a friend
  • Pros mentioned:
    Color

    like the color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller liked the color just add something new to my collection

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Sunset Orange

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Love the color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller. The color is fun and it is compatible with my system.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Electric Purple

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rose gold color. Best Buy is the only place that carries rose gold.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Rose Gold

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rose Gold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean color controller. Can’t go wrong with an extra controller.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Rose Gold

    I would recommend this to a friend
Page 2,308, Showing 46,141-46,160 of 64,717 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.