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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 65384 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 65,383 reviews
  • Rated 4 out of 5 stars

    Perfect for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a wireless controller which makes ps4 more easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally this is the second PS4 purchase in 7-months and the SEVENTH PS4 purchase in under 18-months. Controller Connectivity Lag and Toggle-Drift has been the constant problem. I’m not sure how many people look forward to spending $64.99 roughly every 3-4 months for product that so poorly made it’s ridiculous. So if Sony’s “Illustrious PS5” Game station and controllers are anything remotely like its predecessor, NO THANKS!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    YOU NEED AT LEAST 2 CONTROLLERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DISLIKE THAT PRICES KEEP GOING UP FOR GAMES AND CONTROLLERS BUT THEY ARE NECESSARY. IF YOU ARE GETTING ONE, YOU ARE BETTER OF WITH THE ORIGINAL ONE AND WHEN YOU GET UPSET, REMEMBER THE PRICE FIRST BEFORE SMASHING IT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    grear color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, buttons and all. I recommend it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement sticks for PS4

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome replacement pair of sticks for the PS4, at a standard price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing we are dealing with an pandemic, you guys still seem to have the package delivered on time. Got it in 2 says (Gold controller)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thanks for having my joystick in stock great place to go.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be Careful Buying Open Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me a disgusting controller. Funny how they marked this as “open box” when it didn’t even have a box. They shipped me this piece of crap with a ziplock bag. The controller is in an extremely gross state. There’s dirt and filth caked in the sides and directional pad. Heavy signs of use even though Best Buy marked it as “excellent” I’ve never returned anything so fast.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Ps4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The L3 malfunctioning already after 2 months already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THESE CONTROLLERS ARE FAKE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE CONTROLLERS ARE FAKE. IT STOPPED CHARGING IN LIKE 10 MONTHS. I JUST GOT OFF THE PHONE WITH SONY BC BEST BUY WOULDNT REPLACE OR FIX MY CONTROLLER UNDER A YEAR. IT DOESN'T HAVE A SERIAL NUMBER OR BAR CODE ON THE BACK AT ALL. AND THE MODEL NUMBERS START WITH CUH. THIS ONES IS ONLY NUMBERS. SONY IS RN TELLING ME THEY SOLD ME A KNOCK OFF CONTROLLER

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need buy the original ps4 controller You found that only in Best Buy From Sony great quality Thank you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gold is good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Into a good controller I wish they change the ps 4 controller port to a seaport c

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging port damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging port is slightly damage but controller works fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear controller obsession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear controller is definitely the coolest. The sensors can be even seen through the clear case. Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Drifter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with Best Buy, just the quality of this particular controller. I expect new products to work without flaws. This paddle drifts left right out of the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yet! Best deals and offers we could get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using Best Buy for online ordering definitely will worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy with 500 v- box make my little one happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, does not like it when it gets thrown and it's weakness would be any hard surface you slam it on

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience. I purchased this controller in "excellent condition". It came with a hole in it. I requested a replacement and the replacement was also broken. When i went to the store to return it, the lady who worked there yelled at me and wouldn't let me return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm satisfied with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and always satisfied with everything I buy at bestbuy

    I would recommend this to a friend