Customer Ratings & Reviews

DualShock 4 is the controller that's packaged with every PlayStation 4 system. Much like the DualShock 3 for PS3, this controller retains the popular button layout found on every Sony home console since the original PlayStation, along with dual analog sticks, vibration, and tilt controls. For the PS4, Sony reshaped the controller for improved ergonomics, and added a rectangular touch pad, a small audio speaker (which some game use to offer sound cues), a headset jack, and a light bar (which can be used for camera and VR games). The current revision of this controller, model CUH-ZCT2U, was introduced in 2016, and has a few subtle changes. There is now a thin translucent strip along the top edge of the touch pad, to allow the "glow" from the light bar to be viewed more easily by the player. Also, there is reduced latency when it is used as a "wired" controller with a USB cable. The controller is lightweight and fits nicely in the hand. The rear side of the "handles" have a slight texture to improve grip. The analog sticks are responsive and accurate, and I like the symmetrical layout as it offers a good, balanced feel. The digital D-pad is among the best that you'll find on today's selection of home video game consoles. One drawback is that the battery only lasts a few hours on a charge, so be sure to keep your USB cable (or a charging station) handy. While DualShock 4 is primarily promoted as a PS4 controller, it is also highly recommended for PC gamers. It can be used for Remote Play and the PlayStation Now streaming game service. It also works as a great alternative to the Steam Controller for games played through Steam. DualShock 4 packs plenty of useful features for the price. It stands as one of the finest gaming controllers for either PS4 or PC users.

Works great! No issues! Take out of box and use!!!

Feels natural, nice color, easy to link. Will purchase again if I need to

Works great, never loses connection, and the battery life is pretty good.

Very good controller and is exactly like one that came with the system

Great color and feel. This one hasn’t broken yet despite the anger and rage that comes from a teenage boy that thinks he is the greatest fortnight player but is always losing

What can I say amazing controller no problems yet would buy another one if available

Easy to use well Designed with all the extras Makes it the best of the year

Great wireless controller. My husband and I enjoy the ease of having wireless controllers of good quality. We javen't jad any issues and enjoy the feel of it in our hands.

Easy to use and satisfying to play with. Just what im used to.

Works great the drifting happens after extended use but that’s a common issue but other than that holds a charge really well and connectivity and response time is great

The DualShock 4 is undoubtedly a great controller. All you have to do really is choose the right color. THIS is the right color. It's sleek, smooth, and makes you look even cooler than you feel when you use it.

Was bought as a gift. Came nicely packaged, no scratches or dents. Works smoothly.

I recently purchased a PS4 controller from Best Buy, and I couldn't be happier with my purchase. The controller feels incredibly comfortable in my hands, and the button layout is intuitive, making it easy to navigate through games. The build quality is excellent, with a solid and durable feel that promises long-term use. The battery life is impressive, allowing for extended gaming sessions without constantly needing to recharge. Additionally, the responsive touchpad and precise analog sticks enhance the overall gaming experience. Overall, I highly recommend the PS4 controller from Best Buy for anyone looking to elevate their gaming setup!

Best products, I bought it during the pandemic and still works like new!!

I love this dual shock controller! Love that is wireless and never had a problem with connecting or the buttons.

I brought an OEM Sony Ps4 controller from Amazon, however; It was a fake. I paid $59.99 and it came in original package but it had stick drift soon as I tried it. I returned it and Amazon sent me another one but had the same problem. The BestBuy purchase was perfect.

holds a charge well & is easy to use. You don't think about it while using it - the best compliment I can give a controller - lets you focus on your game & chat

Excellent controller! Works great and holds a charge for a much longer time than my older one!

i guess there are a few choices qhen it cones to a controller. this is an expensive option, but the only option i would recommend. it is responsive, color is cool, and is just right. other second hand controllers just don't feel right