Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Back. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.
  • Alt View 13. Sony - DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal.

DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

Model:
3002339
SKU:
6269218
Highly rated by customers for:
$64.99

Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 64,700 reviews
  • Pros mentioned:
    Overall performance

    PS4 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    batteries in my OG controller finally died, so I bought a new one. This one works much better

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is good, the grip and feel in your hands very well balanced, buttons are all smooth and sturdy, I am an xbox fan but I like the ps4 controller feel.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Simple and functional

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described & is very durable. Can’t go wrong with this purchase

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this.. how favorite color is red. Now he just ignores his other controller.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Needed

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Like the fact you can buy these controllers in multiple colors. Each of the kids has their own color.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend

  • PS4 controller by Sony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, original only from best buy. Very strong shock, the vibrations are strong, Works smoothly and fast.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend
  • Pros mentioned:
    Color

    great feel in your hannd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color and feel of the new controller in my hand

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Wave Blue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    One of my favorite video game controllers

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has held up well since initial purchase. Charge time holds longer than my previous one.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Works like the REST!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, great hand feel lol, love the heat of battle and the confidence i feel with this controller guide's my hands to VICTORY!!!!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy with no lag. Feels good in Palm. Holds a charge. Great product

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Blue Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pick up was fast and easy. The controller was not damaged and works perfectly.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    GMA

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Family Christmas present. Highly recommend!

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS4 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic color controllers last longer. Glad to have found one, cashier surprised they had some.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fast shipping

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great and was shipped very fast! Generic PS4 controllers just don't compare to these.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Dualshock 4 with style

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual, the dual shock is a great sony product. i particularly like the camouflage design. gives the pad some flair.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Ps4

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a gift Like the red color and the person needed a new controller Payed more on Best Buy but it’s a gift

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    No, I would not recommend this to a friend

  • Best controller for the best console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stick drift! Buttons feel great. Love it and is comparable in price.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • DualShock 4 Wireless Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualShock 4 Wireless Controller was purchased for my grandson and he is enjoying every moment.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend

  • Headache saver !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing an additional ps4 controller saved the day. No more headaches when friends are over or brothers wanting to play the same game. Satisfied shopper !

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Eh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the kid, that’s all he does is play his video games...he seems to enjoy the controller with no issues

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
Page 436, Showing 8,701-8,720 of 64,700 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.