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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64708 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 64,707 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exact replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore out the last controller I had. This was an exact replacement. No problems at all, very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Awesome color, but junk controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this Controller, but the quality and durability is not so great. The down button on the D-pad went out a couple weeks after only using a handful of times. 3 months later the analog sticks don't respond as they should and continue to get worse. Now Best Buy won't replace, I guess I should've returned it sooner. Wish they still sold this color, I'd give it another chance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jestilda

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son is very happy with the controller, we HIGHLY recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the look!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I bought it for my kids for Christmas and they use it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controll for my sons playstation 4. The color is nice

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my Playstation 4. Easy to hold and fits into the charging station. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I have to make this 50 characters but you know what this is used for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old one using Geek squad warranty. New controller works perfectly! Will def recommend for the ps4

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product the colors I like Very good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fine controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be fine and works well. Not sure why it had to be shipped vs. picking it up in the store, but it got there quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 dual shock remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great pricing. Found same product at competing stores and the employees lowered it to the price according to store. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love these controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of the PlayStation 4 controllers versus the Xbox one controllers. They just feel more ergonomically correct and they are not as big and clunky. I love the newer style of these controllers and how the light bar shows from the front now as well as the back. These things have a phenomenal range also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Enough

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. The only issue is that Playstation will periodically show a notification suggesting this may not be an official controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality and sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taken many drops from kids. This one was supposed to be mine. Need to put it away while i can lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 originals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good old reliable PS4 controller. My old one was beat up. New one works like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a must have for enjoying ps4 with your friends while being together. Got it as a second controller and have found optimal use of it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get my son a replacement PS4 controller bc the dog chewed his. Bought this one bc it was priced well and my son loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What else do you get?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say it is an official ps controller. It is your only option if you want it to be 100% compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement or addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original controller started acting up so i bought a replacement - its just like the original as expected - no issue found

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All dual shock controllers are basically the same but the color on this one is awesome. The silver just stands out. Love it!

    I would recommend this to a friend